Livecareer-Resume

Patient Service Representative Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Jessica
Claire
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Quality Standards and Protocols
  • Organized and Efficient
  • Evaluating Quality of Care
  • Calm and Effective Under Pressure
  • Documenting and Recording Information
  • Microsoft Office
  • Gathering Information from Patients
  • Communicating to Patients and Families
  • Building Rapport and Credibility
  • Helpful and Service-Oriented
  • Caring and Empathetic
  • Resolving Problems
  • Verbal and Written Communication
  • Explaining Policy and Procedures
Work History
Beth Israel Deaconess Medical Center - Patient Service Representative
Braintree, MA, 11/2020 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Reviewed patient records for accuracy and completeness.
  • Monitored patients for reactions and verified sample quality.
  • Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Homesafe - Youth Development Professional
Lake Worth, FL, 09/2019 - 02/2020
  • Helped set appropriate goals and plans to achieve targets.
  • Supervised youth and maintained security for each child under care.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Worked directly with at-risk or youth offenders to improve life skills.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.
Krystal - Crew Member
Ridgeland, MS, 03/2019 - 09/2019
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over [Number] patients per day.
Krystal - Crew Member
Rincon, GA, 03/2016 - 05/2017
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Supported great dining and meal experiences for guests.
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas as needed.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Inspected kitchen equipment and appliances [Number] times per week to verify functional operation.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared salads, soups and sandwiches for customers.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Education
Berkshire Community College Pittsfield, MA Expected in No Degree : Phlebotomy - GPA :
The Grove School Madison, CT, Expected in 08/2012 High School Diploma : - GPA :

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Berkshire Community College
  • The Grove School
Job Titles Held:
  • Patient Service Representative
  • Youth Development Professional
  • Crew Member
  • Crew Member
Degrees
  • No Degree
  • High School Diploma