Livecareer-Resume

Patient Service Representative Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management. Motivated [Job Title] with background supporting patient medical needs by verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software. Supportive Patient Service Representative with [Number] years of experience. Dedicated to smooth office administration and comprehensive assistance. Talented at scheduling and patient education. Attentive [Job Title] with experience managing patient charts, processing payments and scheduling procedures. Detailed patient advocate motivated to support rapid customer journey to wellness. Medical coding expert with extensive knowledge of insurance languages and billing channels for optimal patient savings. Focused Patient Service Representative with [Number] years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process. Competent [Job Title] offering [Number] years of experience working with patients. Successful at helping office patients and callers, updating charts and handling bookkeeping needs.

Skills
  • Highly organized, proactive and punctual with team-oriented mentality.
  • Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.
  • Skills
  • Patient interviewing skills
  • Recording histories
  • Bookkeeping support
  • Appointment confirmation
  • Medical filing
  • Medical billing
  • Fluent in Spanish
  • Office administration
  • Typing 80 WPM
  • Scheduling appointments
  • Training & Development
  • Customer service
  • People skills
  • Work ethic
  • Data management
  • Fluent in [Language]
  • Bookkeeping, Fluent in Spanish
  • Credit, Conversational Spanish
  • Customer service, Type
  • Data management, Typing 80 WPM
  • Database
  • Documentation
  • Filing
  • Insurance
  • Interpretation
  • Letters
  • Medical billing
  • Meetings
  • Office
  • Office administration
  • Organizational
  • People skills
  • Personnel
  • Quality control
  • Real-time
  • Recording
  • Scheduling
Experience
05/2006 to 05/2021 Patient Service Representative Beth Israel Deaconess Medical Center | Boxboro, MA,
  • Handled all delegated tasks, including [Task] and [Task].
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Documented and managed patient information using [Software].
  • Scheduled patient appointment and procedures with [Software].
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Referred patients to appropriate professionals and services.
  • Checked daily doctor schedules and verified insurance.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Ran credit card batches and balanced deposits on a daily basis.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Answered patient questions and fielded complaints to resolve issues.
  • Documented and managed patient information in computer system.
  • Scheduled patient appointment and procedures.
05/1995 to 03/2000 Secretary of the Central of the Reform Judiciary Poder Judicial - PNUD 1995 | City, STATE,
  • Reviewed business documents in [Language] and [Language] to check meaning and accuracy.
  • Reviewed and translated [Type] documentation for senior staff.
  • Wrote letters, emails and memoranda in [Language] with attention to accuracy and intent.
  • Supported [Job title] with frequent international travel by advising on linguistic and cultural requirements.
  • Assisted with business meetings by offering real-time interpretation.
  • Helped coordinate travel, appointments and business requirements in [Language].
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Input data into [Type] database system for all applicable customers and conducted follow-up on all cases recorded within [Number] hours.
  • Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Revised and maintained master calendar for client appointments.
  • Organized and prioritized case loads of [Number] attorneys.
  • Created and tracked all expenses and client account codes using [Software Program].
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Checked office supplies stock and placed orders to maintain levels.
07/1992 to 06/1995 Bilingual Secretary Public Ministry Of Lima - Peru | City, STATE,
  • Helped coordinate travel, appointments and business requirements in [Language].
  • Reviewed business documents in [Language] and [Language] to check meaning and accuracy.
  • Wrote letters, emails and memoranda in [Language] with attention to accuracy and intent.
  • Assisted with business meetings by offering real-time interpretation.
  • Supported [Job title] with frequent international travel by advising on linguistic and cultural requirements.
Education and Training
Expected in 1989 Bachelor of Arts | Business Administration UPN Universidad Privada Del Norte, Trujillo, GPA:
Languages
Conversational Spanish language skills.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Promoted from [Job Title] to [Job Title], in less than 12-months
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
Certifications
  • [Area of certification] Training - [Year]
  • Certified [Job Title], [Company Name] - [Year]

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • UPN Universidad Privada Del Norte
Job Titles Held:
  • Patient Service Representative
  • Secretary of the Central of the Reform Judiciary
  • Bilingual Secretary
Degrees
  • Bachelor of Arts

Similar Resume

View All
Patient Service Representative
Patient Service Representative
Patient Service Representative