Typing 40 WPM
Scheduled patient appointment and procedures with ECW.
Oversaw receipt, storage, identification and delivery of 4 products.
Checked and secured package loads before heading out on over 30 daily deliveries.
Performed daily pickups of medical specimens from 4 businesses.
Delivered paperwork, blood, urine and specimens to customer locations on time.
Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
Answered Multi-line telephones and utilized paging system
Managed benefit contract pricing, processing, policies and procedures.
Applied HIPAA Privacy and Security Regulations while handling patient information.
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