I am an honest, hardworking, and very dedicated individual who has
the potential to succeed in any environment. I have extensive experience
in healthcare administration, however I
also have worked in the retail and distribution sector of customer service. I excel at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. I am a fast learner,
and I am always up for a challenge. I get along with, and enjoy
working with others; however I also work efficiently on my own. I am
seeking a role of increased responsibility and authority where I can develop and excel while giving my best
to an employer.Ā
Highlights
Extensive computer skills, proficient in Epic, Cerner, GEIDX, Microsoft Office, Microsoft Windows, and Linux Ubuntu to name a few.
Meticulous attention to detail
Self-directed
Creatively resourcefulā
āā
Excellent time management
Professional and mature
Strong problem solver
Dedicated team player
Extensive Medical Terminology
Schedule management and meeting planning
Education
Lakeshore Technical CollegeCleveland, WisconsinExpected in 2011 ā āAssociate of Applied Science:Marketing - GPA:Made the Dean's List: Spring 2006, Fall 2006, and Spring 2007
Emphasis in Marketing Management
Microsoft Office Applications Certificate
Successfully made the Dean's list three out of four semesters
Lakeshore Technical CollegeCleveland, WisconsinExpected in June 2005 ā ā:Nursing - GPA:GPA: 4.0
Maintained certification and was successfully employed
Navigated coursework with ease and successfully passed all required testing
North High SchoolSheboygan, WisconsinExpected in 2004 ā āHigh School Diploma: - GPA:GPA: 4.6 0 Scale)
*Made the Honor Roll in 2002
Successfully made the Honor Roll in 2003 and 2004
Accomplishments
Promoted to Patient Services 2 after 4 months under current supervisor
Actively involved in a multitude of organizations and committees that highlight our company to the community
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Successfully coordinated and implemented monthly planning meetings for my colleagues as a part of annual goals
Constantly able to adapt to changing environments and situations
ā
Experience
Aurora Health Care, Vince Lombardi Cancer Clinic - Patient Service Representative 2 City, STATE, 09/2011 - Current
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
Created PowerPoint presentations used for business development.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Maintained and reserved the executive conference room calendar.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Frankie's Pub And Grill - Service Coordinator and Bartender City, STATE, 02/2009 - Current
Maintained order in a busy environment
Managed multiple tasks simultaneously
Developed and concocted new menu items and maintained popularity among clients
Excellent sales strategies
Maintained a clean and comfortable working environment for myself and my clients
Developed and maintained many longstanding interpersonal relationships with clientele
Successfully managed cash handling and correct distribution
Meyer Aluminum Blanks - Customer Service Representative and Sales City, STATE, 07/2008 - 01/2009
Maintained long standing clients and accounts
Excelled at time management and task management
Successfully recruited new clients through cold calling and research
Maintained an up-to-date department organizational chart of clients and their needs
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Happy Times Costumes N' More - Customer Service Representative and Sales City, STATE, 08/2003 - 11/2009
Extensive knowledge gained in the field of costuming
Variety of skills attained, including correct presentation of product through cleaning, ironing, and maintaining inventory
Excellent interpersonal relationships developed with clientele
Ability to be organized and proficient in an extremely busy environment
Successful payment handling and filing of rental agreements
Skills
A certification
Attention to detail
Payment handling
Cold calling and recruiting
Computer hardware and software skills
Customer service
Administrative management skills including filling, verifying insurance, inventory maintenance, multi-tasking, organizational skills, and scheduling
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
