(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
I am an honest, hardworking, and very dedicated individual who has the potential to succeed in any environment. I have extensive experience in healthcare administration, however I also have worked in the retail and distribution sector of customer service. I excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. I am a fast learner, and I am always up for a challenge. I get along with, and enjoy working with others; however I also work efficiently on my own. I am seeking a role of increased responsibility and authority where I can develop and excel while giving my best to an employer. 
  • Extensive computer skills, proficient in Epic, Cerner, GEIDX, Microsoft Office, Microsoft Windows, and Linux Ubuntu to name a few.
  • Meticulous attention to detail
  • Self-directed
  • Creatively resourceful​
  • Excellent time management
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
  • Extensive Medical Terminology
  • Schedule management and meeting planning
Lakeshore Technical College Cleveland, Wisconsin Expected in 2011 Associate of Applied Science : Marketing - GPA : Made the Dean's List: Spring 2006, Fall 2006, and Spring 2007
  • Emphasis in Marketing Management
  • Microsoft Office Applications Certificate
  • Successfully made the Dean's list three out of four semesters
Lakeshore Technical College Cleveland, Wisconsin Expected in June 2005 : Nursing - GPA : GPA: 4.0
  • Maintained certification and was successfully employed
  • Navigated coursework with ease and successfully passed all required testing
North High School Sheboygan, Wisconsin Expected in 2004 High School Diploma : - GPA : GPA: 4.6 0 Scale) *Made the Honor Roll in 2002
  • Successfully made the Honor Roll in 2003 and 2004
  • Promoted to Patient Services 2 after 4 months under current supervisor
  • Actively involved in a multitude of organizations and committees that highlight our company to the community
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
  • Successfully coordinated and implemented monthly planning meetings for my colleagues as a part of annual goals
  • Constantly able to adapt to changing environments and situations
Aurora Health Care, Vince Lombardi Cancer Clinic - Patient Service Representative 2
City, STATE, 09/2011 - Current
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Created PowerPoint presentations used for business development.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintained and reserved the executive conference room calendar.
  • Managed daily office operations and maintenance of equipment.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Frankie's Pub And Grill - Service Coordinator and Bartender
City, STATE, 02/2009 - Current
  • Maintained order in a busy environment
  • Managed multiple tasks simultaneously
  • Developed and concocted new menu items and maintained popularity among clients
  • Excellent sales strategies
  • Maintained a clean and comfortable working environment for myself and my clients
  • Developed and maintained many longstanding interpersonal relationships with clientele
  • Successfully managed cash handling and correct distribution
Meyer Aluminum Blanks - Customer Service Representative and Sales
City, STATE, 07/2008 - 01/2009
  • Maintained long standing clients and accounts
  • Excelled at time management and task management
  • Successfully recruited new clients through cold calling and research
  • Maintained an up-to-date department organizational chart of clients and their needs
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Happy Times Costumes N' More - Customer Service Representative and Sales
City, STATE, 08/2003 - 11/2009
  • Extensive knowledge gained in the field of costuming
  • Variety of skills attained, including correct presentation of product through cleaning, ironing, and maintaining inventory
  • Excellent interpersonal relationships developed with clientele
  • Ability to be organized and proficient in an extremely busy environment
  • Successful payment handling and filing of rental agreements
  • A certification
  • Attention to detail
  • Payment handling
  • Cold calling and recruiting
  • Computer hardware and software skills
  • Customer service
  • Administrative management skills including filling, verifying insurance, inventory maintenance, multi-tasking, organizational skills, and scheduling

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School Attended

  • Lakeshore Technical College
  • Lakeshore Technical College
  • North High School

Job Titles Held:

  • Patient Service Representative 2
  • Service Coordinator and Bartender
  • Customer Service Representative and Sales
  • Customer Service Representative and Sales


  • Associate of Applied Science
  • High School Diploma

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