Patient Service Attendant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Customer service driven with over 25years of experience providing top-notch assistance to facility guests. Solution driven and able to think outside the box to provide assistance to all guests. shipping manger motivated to provide high end service to facility guests. Known for positive attitude and years of providing exceptional customer service and assistance. Hardworking Attendant proficient in and offering 25 years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management. Dependable Attendant able to keep supplies stocked, areas cleared and hazards eliminated. Bringing years' experience in [Industry]. Highly effective at managing multiple simultaneous tasks in busy environments. Talented [Type] Attendant versed in recordkeeping, customer relations and cleaning. Poised to advance professionally by leveraging knowledge of [Field] and [Number] years of experience. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Preventive maintenance
  • Fluid checks
  • Experience in [Field]
  • Parts installations
  • Recordkeeping
  • Cash Handling
  • Project planning
  • Customer service
  • Team building
  • Friendly, positive attitude
  • Basic math
  • People skills
  • Reliable and trustworthy
  • Problem resolution
  • Data management
  • Organization
  • PPE use
  • Relationship building
  • MS Office
Patient Service Attendant, 08/2019 to Current
Us SilicaWest Columbia, SC,
  • Effectively resolved guest complaints and accepted new suggestions and recommendations.
  • Provided information to students, staff and guests in person, over phone and via e-mail.
  • Monitored compliance for outside food and beverage restrictions and confiscated materials when necessary.
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
Shipping Manager, 10/2000 to 02/2018
Denny's IncMargate, FL,
  • Liaised with vendor representatives to rectify damages and shortages.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Established transportation cost standards and economical shipping practices.
  • Input weights, charges, discrepancies and other data in using fedex and ups to ship with
  • Directed group of pallets direct reports devoted to picking, packing and shipping over 2000 pounds every day.
Shift Leader, 06/1994 to 10/2000
FoodlionCity, STATE,
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Documented receipts, employee hours and inventory movements.
Cashier Shift Leader, 04/1989 to 06/1994
Gardner BbqCity, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted closing manger with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
High School Diploma: , Expected in 06/1994

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Resume Overview

School Attended


Job Titles Held:

  • Patient Service Attendant
  • Shipping Manager
  • Shift Leader
  • Cashier Shift Leader


  • High School Diploma

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