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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Certified Medical Assistant works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 16 years.

Skills
  • Insurance claims
  • Typing 60 wpm
  • Medical office administration
  • Team Oversight
  • Appointment Scheduling
  • Medical Records Management
  • Insurance Verification
  • Leadership
  • Collaboration
  • Patient Scheduling
  • Payment collection
  • Medical Billing and Coding
Work History
Patient Registration Representative 1, 03/2020 to 09/2021
OptechWixom, MI,
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Imaged and scanned patient and registration documentation into electronic patient record via Allscripts PM.
  • Accurately inputted all patient and insurance information into company's computer system using Allscripts PM.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
Patient Registration Representative 1 , 03/2019 to 03/2020
Access Healthcare Physicians, LlcBeverly Hills, FL,
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Accurately inputted all patient and insurance information into company's computer system using Allscripts PM.
  • Imaged and scanned patient and registration documentation into electronic patient record via Allscripts PM.
  • Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
  • Scheduled 20+ appointments using computerized calendars in Allscripts PM.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed financial documentations such as expense reports and invoices.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
Medical Receptionist, 01/2006 to 02/2019
Pioneer Medical GroupCity, STATE,
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Completed patient referrals to other medical specialists.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Medical Assistant, 06/2004 to 12/2005
Dr. Teresa R. BondocCity, STATE,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Ordered and prepared reagents and supplies.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Associate of Science: Nursing, Expected in 01/2023
Cerritos College - Norwalk, CA
GPA:
Medical Assistant Degree: , Expected in
Bryman College - Gardena, California
GPA:
High School Diploma: , Expected in
Carson Senior High School - Carson, California
GPA:
Certifications
  • CCMA - Certified Clinical Medical Assistant

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Resume Overview

School Attended

  • Cerritos College
  • Bryman College
  • Carson Senior High School

Job Titles Held:

  • Patient Registration Representative 1
  • Patient Registration Representative 1
  • Medical Receptionist
  • Medical Assistant

Degrees

  • Associate of Science
  • Medical Assistant Degree
  • High School Diploma

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