Patient Financial Services Supervisor Resume Example
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PATIENT FINANCIAL SERVICES SUPERVISOR
Professional Summary
Eighteen years experience in the Health Care/Finance field. Eleven years in a supervisory role in the hospital and outpatient settings. Extensive experience recruiting, developing, and managing staff. Skilled in planning and organizing activities consistent with department goals and mission.
Education and Training
Administration of JusticeNapa Valley College , 1984-86 － City, State
Coursework in Corrections and Sociology
Fine ArtsSolano Community College, 1982-83 － City, State
Coursework in Music Theory and Sociology
Skill Highlights
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Professional Experience
Patient Financial Services Supervisor
July 2001 to September 2012Massachusetts General Hospital － Boston , MA
July 2001 to September 2012Massachusetts General Hospital － Boston , MA
- Carefully selected, developed and retained qualified staff.
- Evaluated procedural changes for effectiveness.
- Created annual goals and made recommendations to improve efficiency.
- Served as liaison between management, clinical staff and the community.
- Implemented standards and methods to measure the effectiveness of agency activities.
- Cooperated with other health related agencies and organizations in community activities.
Patient Financial Services Specialist/Sr. Patient Financial Services Specialist
October 1994 to July 2001Contra Costa Health Services － City , STATE
October 1994 to July 2001Contra Costa Health Services － City , STATE
- Interviewed patients to determine eligibility to health insurance programs
- Assisted clients and their families in applying for program coverage, such as Medi-Cal, and Healthy Families
- Provided lead direction to subordinate staff as a Senior Patient Patient Financial Services Specialist from February, 2001 to July, 2001.
- Maintained a caseload and followed up with clients to ensure enrollment in health insurance programs and provide reimbursement to Health Services Department for medical care.
Family Support Collections Officer
April 1990 to October 1994Contra Costa District Attorney － City , STATE
April 1990 to October 1994Contra Costa District Attorney － City , STATE
- Interviewed custodial and non-custodial parents to determine ability to pay child support
- Served legal documents and enforced support orders
- Reviewed existing court orders to determine need for adjustment in monthly support obligations
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Resume Overview
School Attended
- Napa Valley College , 1984-86
- Solano Community College, 1982-83
Job Titles Held:
- Patient Financial Services Supervisor
- Patient Financial Services Specialist/Sr. Patient Financial Services Specialist
- Family Support Collections Officer
Degrees
- Administration of Justice
Fine Arts
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