patient care manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Registered Nurse in the State of Oklahoma eager to join your team. I have experience in areas of Intensive care and Hospice care Nursing. In both careers I have been in leadership roles and am always eager to learn more. I am a hard worker and a fast learner. I feel like I bring positivity, leadership, knowledge, and I am a team player. As an acting Patient Care Manager I know the nurses that I supervise are confident to come to me with problem solving skills, clinical advice, and if supervisory visits need to be conducted to provide support or education I am always willing and available to come out in the field and provide bedside care. I do not only bring experience and leadership qualities, I bring integrity, compassion, and overall passion in the field of nursing. It would be an honor to interview for your opening position of Branch Manager.

  • Patient care oversight
  • Patient care monitoring
  • Patient care planning
  • Patient care quality
  • Compassionate patient care
  • Daily patient care
  • Direct Patient Care
  • Patient care and confidentiality
  • Total patient care
Work History
04/2019 to Current
Patient Care Manager Caris Healthcare Athens, TN,
  • Direct Supervision over Nursing Staff, including patient assignments, nurse scheduling, and communication between nurses, physicians, and all Hospice Disciplines
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Leads weekly Interdisciplinary Team Meetings
  • Participates in interview process, hiring, and orientation of clinical staff based on performance standards as outlined in written job descriptions
  • Ensure competencies of nursing staff
  • Cultivates relationships with Nursing Home staff, Physicians, and all referall relationships
  • Participates in the budgeting for patient care expenses and monitors expenses
  • Serves as a resource person and liaison for the patient care providers, social workers, chaplains, volunteer coordinator, and bereavement coordinator
  • Participates in ongoing education programs
  • Develops management skills through individualized studies, conducting in-services, and seminars.
  • Shares responsibility of Supervisory on call position
05/2018 to Current
Admissions Nurse/Intake Coordinator Cross Country Healthcare Quincy, MA,
  • Recorded incoming patients' vital signs and current medication details in electronic charts.
  • Provided physicians and other medical personnel with patient assessment details and answered patient care-related questions.
  • Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols.
  • Coordinated patients' tests and treatments with other hospital departments.
  • Assessed new patients' care plans and administered prescribed medications and treatments.
  • Assessed need for DME and ordered in timely manner
  • Educated Hospice Mission, Plan of Care, Care of Patient's in the home environment
  • Received Referall from referral source, inputted information in a timely manner, made contact with family and conducted admission in timely manner, while spending quality time education on medications, disease process, and signs and symptoms of distress
01/2016 to Current
RN Case Manager Catholic Health Initiative Burien, WA,
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Manged caseload of 12-16 patients
  • Educated on end stage disease processes such as COPD, CHF, Renal Failure, Metastatic Cancer
  • Knowledge of palliative mediations and administration of palliative medications
  • Provided treatments for Skin breakdown in the home
  • Communication with Physician on changes in condition
  • Provided care at Time of Death and participated in bereavement coordinator
  • Responded in a timely manner in time of crisis intervention
08/2013 to 01/2016
ICU RN Saint Francis Hospital City, STATE,
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Often Unit leader, conducted nurse patient assignment, unit report, crash cart checks nightly, and narcotic counts
  • ACLS Certified, present and participated in code blue situations
  • Knowledge in providing care in Acutely Ill Patients on life support
  • Knowledge on rescue saving drugs and worked well under duress
  • Preceptor to new nurse graduates
Expected in 05/2013
Bachelor of Science: Nursing
University of Oklahoma - Tulsa, Ok,
Expected in 08/2011
Associate of Science:
Northeastern Oklahoma A&M College - Miami, OK

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Resume Overview

School Attended

  • University of Oklahoma
  • Northeastern Oklahoma A&M College

Job Titles Held:

  • Patient Care Manager
  • Admissions Nurse/Intake Coordinator
  • RN Case Manager
  • ICU RN


  • Bachelor of Science
  • Associate of Science

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