patient care manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Skills
Employee Supervision
Employee Work Scheduling
Critical Thinking
Employee Performance Evaluations
Verbal and Written Communication
Decision Making
Time Management
Relationships and Rapport
Patient Data Confidentiality
Patient Advocacy
Performance Monitoring
New Staff Mentoring
Process Implementation
Case Assessments
Clinical Staff Management
HIPAA Guidelines
Medicare Compliance
Experience
09/2021 to CurrentPatient Care ManagerLhc Group | Anniston, AL,
Organizes and conducts weekly case conferences.
Audits charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
Monitors care plans to evaluate effectiveness, documents interventional achievement and suggest changes.
Develops and implements care management plan to address needs and goals.
Protects patient data confidentiality in alignment with HIPAA protocols.
09/2019 to 09/2021Clinical SupervisorThe Chicago School Of Professional Psychology | Chicago, IL,
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Interviewed applicants and made recommendations for new hires.
Directed and managed team of clinical and support personnel.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
05/2018 to 08/2019HMC Home Care ManagerHabersham Medical Center | City, STATE,
Played an active role in collaborating with the home care team, as well as providers in our service area
Implemented a quality improvement plan to ensure documentation standards were met in accordance to state and CMS guidelines.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Maintained communication and transparency with governing boards, department heads and medical staff.
Recruited, hired and trained new medical and facility staff.
05/2016 to 05/2018Habersham Medical Center Case Management | City, STATE,
Responsible for identifying patient needs and providing supportive care through use of community resources and oversight of the interdisciplinary team
Provided guidance for physicians concerning admission status and regulatory criteria
Maintained risk assessments and formulate discharge plans accordingly
Assisted with utilization review.
Obtained insurance verification and authorization to submit financial clearance of patient accounts.
10/2014 to 05/2016Med-Surg Floor NurseHabersham Medical Center | City, STATE,
Performed wide range of skills including: assessments, implementation of skilled treatments, medication administration, and patient education
Assisted with training new-hires and filled in as admissions/ discharge nurse as needed.
Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
10/1995 to 05/2016Staff Nurse / LPNAmedisys Tugaloo Home Health Rock Quarry Circle | City, STATE,
Maintained accurate, detailed reports and records
Carried out physician orders for patient’s plan of care
Identified needed changes with treatment plans as indicated by patients' responses and conditions
Actively participated in weekly care team conference.
Applied interventions to progress patients toward wellness and address maintenance of wellness.
06/2014 to 04/2016Health Sciences Core InstructorNorth Georgia Technical Institute 8989 GA Hwy | City, STATE,
Providing classroom instruction along with clinical lab skills check-offs for Health Science programs.
07/2004 to 04/2010School Nurse/LPNStephens County Board Of Education- Big A Elementary Sorrells | City, STATE,
Assisted with safely maintaining children with chronic illnesses at school
Performed immunization audits and state required hearing-vision-dental screenings
Coordinated in-services for staff and student health education programs.
Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
Education and Training
Expected in 05/2014 to to Bachelor of Science | Nursing Piedmont College, Demorest, GAGPA:
Wide variety of clinical experience provided including 132 hour preceptorship in Intensive Care Unit.
Expected in 01/1994 to to Nursing Diploma | Licensed Practical Nurse North Georgia Technical College, Clarkesville, GA, GPA:
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