, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Empathetic, effective and motivated Phlebotomist combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation.
Skills
Stocking supplies
Charting expertise
Professional bedside manner
Understands medical procedures
Venipuncture and phlebotomy
Data entry
Patient scheduling
Wound care and irrigation
Advanced anatomy knowledge
Documentation procedures expert
Patient toileting
Specimens collection and processing
Decision-making
Multitasking
Multidisciplinary team collaboration
Records management
Schedule management
Patient relations
Ambulation
Vitals monitoring
Mobility Assistance
Emergency response
Cultural awareness and sensitivity
Infection control standards
Emergency protocols
Patient lifting
Medical recordkeeping
Multi-line telephone skills
PC proficient
Technologically savvy
Aseptic techniques
First Aid/CPR
Relationship building
Experience
07/2015 to 12/2021Patient Care Extender Dignity Health | Tehachapi, CA,
Kept facility stocked with necessary supplies, equipment and instruments.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Provided technical care such as Blood draws, IV starts, catheter insertion, and splint application; followed by the proper documentation within patient records and charts.
Identified operational improvements to drive efficiency and quality of care.
Assisted with medical or surgical procedures such as sutures, cardioversion, spinal tap, central line insertion, chest tube insertion; followed by the proper documentation within patient records and charts.
Prepared patients for examinations by taking vital signs .
Improved patient care and daily task efficiency resulting in smoother operations.
Provided transportation to Imaging services as well as admissions to the hospital from the emergency room
Facilitated orientation and training classes to communicate policies and procedures to new hires.
Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
Produced training materials to engage and educate individuals.
Educated, coached and mentored all new hires in multiple positions.
Documented patient interactions in compliance with HIPAA requirements.
Documented behavioral incidents thoroughly to keep accurate records.
Performed searches of resident belongings prior to admissions and throughout stays.
Intervened in cases when clients wished to leave facility against medical advice.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
07/2017 to 12/2021Health Unit Coordinator Saint Cloud Hospital Emergency Trauma Center | City, STATE,
Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Scheduled medical appointments and transportation for all emergency room patients.
Transcribed physicians' orders to aid in medical care and minimize medical errors.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Led and motivated all employees through supervision, training and coaching on duties and daily operational activities.
Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
Directed daily operations at facility caring for 40-80 individuals.
07/2011 to 08/2014McDonalds Manager McDonald's Restaurant | City, STATE,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Completed daily sales reports and analyzed metrics to identify trends.
Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Maintained safe work and collaboration spaces for night employees.
Education and Training
Expected in 06/2012High School Diploma | Becker Senior High School, Becker, MNGPA:
Expected in | Emergency Medical TechnologySaint Cloud Technical College, Saint Cloud, MNGPA:
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