Patient Care Assistant Radiology Scheduler resume example with 13 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Expert PCA/ Schedule Coordinator with talents in administrative coordination and patient support. Effective at handling fast-paced and multi-task work to coordinate procedural support as well as facility unit operations.
Skills
Healthcare operations
Flexible
Medical Terminology
Microsoft excel, Microsoft word, Powerpoint, Amion, Epic
Writing/ Composing
Typing 60 wpm
Execution of duties
Time Utilization
Quality assurance controls
Health information systems
Records maintenance
Progress monitoring
Facility oversight
Experience
07/2020 to Current
Patient Care Assistant/Radiology SchedulerCommon Spirit – Chickamauga, GA,
Facilitated flow of outpatients through facility by accurately transferring and discharging patients in appropriate systems with Epic.
Facilitating and reviewing procedural cases days, weeks and months at a time
Optimized patient satisfaction, assisting senior leadership with follow-up procedures while explaining all exams and processes.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Collaborated with radiology professionals and professionals in various medical fields to communicate on patient care.
Achieved cost-savings by developing functional solutions to medical equipment problems.
Created new programs that resulted in increasing productivity and customer satisfaction.
Maintained daily calendars, scheduled/confirmed appointments with clients and planned daily office events.
Optimized inventory by placing timely orders and improving organization of supplies.
Monitored project progress and presented status to leaders to solve productivity issues.
Planned and delegated work to meet planned project and production goals.
Provided delay updates and information regarding special circumstances.
Documented pt encounters
Consulted with department supervisors and radiology teams to evaluate needs and discuss corrective actions for individual concerns.
Updated reports and daily logs for management use and permanent files.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents, rearranging schedules and transcription.
Developed effective scheduling processes to achieve production objectives.
Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
Updates, prepares and reports any changes to OR supervisor,charge nurse according to the department communication board.
Acted as a advocate for new residents
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
10/2013 to 12/2020
Health Unit CoordinatorMercy Health – Greenville, SC,
Scheduled medical appointments
Prepared detailed reports and unit documentation and distributed completed files.
Oversaw unit of twenty-two patients, facilitating daily requests
Performed a range of basic office support activities such as but not limited; general filling faxing, copying, mailing, answering of multiple phone lines, and appointment scheduling/ cancellations
Maintained unit supplies and equipment for medical staff and patient care needs.
Created and implemented policies and procedures for Nursing Unit
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Drafted and distributed memos and emails for entire unit.
Executed clerical tasks and assisted with all unit duties as directed.
Assessed, optimized and elevated operations to target current and expected demands.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Addressed, documented and responded to incoming correspondences to address client queries.
12/2016 to 07/2020
Patient Care AssistantUsa Vein Clinics – Austin, TX,
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Verified insurance verification
Assisted with screening ,patients
05/2008 to 10/2013
Receptionist/Medical AssistantSiani Healthcare – City, STATE,
Recorded vitals, blood sugars and documented chief complaints
Performed multiple EKG's daily
Prepared and sent financial statements to support bookkeeping functions.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Updated group medical records and technical library to support smooth office operations.
Set up appointments for physician visits and procedures using calendar software.
Processed patient payments and scanned identification and insurance cards.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Took messages from patients and promptly relayed to appropriate staff.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
Expected in 05/2007
High School Diploma: Sterling High School - Houston, TX GPA:
Expected in
: Medical Assisting Certificate Sanford Brown Ins. - Houston, Tx, GPA:
Expected in 12/2020
Associate of General Studies: General Studies San Jacinto College District - Pasadena, TX GPA:
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