Patient Care Assistant/Radiology Scheduler Resume Example
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PATIENT CARE ASSISTANT/RADIOLOGY SCHEDULER
Summary
Expert PCA/ Schedule Coordinator with talents in administrative coordination and patient support. Effective at handling fast-paced and multi-task work to coordinate procedural support as well as facility unit operations.
Skills
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Experience
Patient Care Assistant/Radiology Scheduler, Common Spirit, July 2020-CurrentChickamauga , GA
- Facilitated flow of outpatients through facility by accurately transferring and discharging patients in appropriate systems with Epic.
- Facilitating and reviewing procedural cases days, weeks and months at a time
- Optimized patient satisfaction, assisting senior leadership with follow-up procedures while explaining all exams and processes.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Collaborated with radiology professionals and professionals in various medical fields to communicate on patient care.
- Achieved cost-savings by developing functional solutions to medical equipment problems.
- Created new programs that resulted in increasing productivity and customer satisfaction.
- Maintained daily calendars, scheduled/confirmed appointments with clients and planned daily office events.
- Optimized inventory by placing timely orders and improving organization of supplies.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Planned and delegated work to meet planned project and production goals.
- Provided delay updates and information regarding special circumstances.
- Documented pt encounters
- Consulted with department supervisors and radiology teams to evaluate needs and discuss corrective actions for individual concerns.
- Updated reports and daily logs for management use and permanent files.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents, rearranging schedules and transcription.
- Developed effective scheduling processes to achieve production objectives.
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
- Updates, prepares and reports any changes to OR supervisor,charge nurse according to the department communication board.
- Acted as a advocate for new residents
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Health Unit Coordinator, Mercy Health, October 2013-December 2020Greenville , SC
- Scheduled medical appointments
- Prepared detailed reports and unit documentation and distributed completed files.
- Oversaw unit of twenty-two patients, facilitating daily requests
- Performed a range of basic office support activities such as but not limited; general filling faxing, copying, mailing, answering of multiple phone lines, and appointment scheduling/ cancellations
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Created and implemented policies and procedures for Nursing Unit
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Drafted and distributed memos and emails for entire unit.
- Executed clerical tasks and assisted with all unit duties as directed.
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Addressed, documented and responded to incoming correspondences to address client queries.
Patient Care Assistant, Usa Vein Clinics, December 2016-July 2020Austin , TX
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
- Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Verified insurance verification
- Assisted with screening ,patients
Receptionist/Medical Assistant, Siani Healthcare, May 2008-October 2013City , STATE
- Recorded vitals, blood sugars and documented chief complaints
- Performed multiple EKG's daily
- Prepared and sent financial statements to support bookkeeping functions.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Updated group medical records and technical library to support smooth office operations.
- Set up appointments for physician visits and procedures using calendar software.
- Processed patient payments and scanned identification and insurance cards.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Took messages from patients and promptly relayed to appropriate staff.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
High School DiplomaSterling High School, , CityStateMay 2007
Some College (No Degree)Medical Assisting Certificate , Sanford Brown Ins., City
Associate of General StudiesGeneral Studies, , , San Jacinto College District, , CityStateDecember 2020
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Resume Overview
School Attended
- Sterling High School
- Sanford Brown Ins.
- San Jacinto College District
Job Titles Held:
- Patient Care Assistant/Radiology Scheduler
- Health Unit Coordinator
- Patient Care Assistant
- Receptionist/Medical Assistant
Degrees
- High School Diploma
Some College (No Degree)
Associate of General Studies
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