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Patient Care Assistant/Radiology Scheduler Resume Example

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PATIENT CARE ASSISTANT/RADIOLOGY SCHEDULER
Summary

Expert PCA/ Schedule Coordinator with talents in administrative coordination and patient support. Effective at handling fast-paced and multi-task work to coordinate procedural support as well as facility unit operations.

Skills
  • Healthcare operations
  • Flexible
  • Medical Terminology
  • Microsoft excel, Microsoft word, Powerpoint, Amion, Epic
  • Writing/ Composing
  • Typing 60 wpm
  • Execution of duties
  • Time Utilization
  • Quality assurance controls
  • Health information systems
  • Records maintenance
  • Progress monitoring
  • Facility oversight
Experience
Patient Care Assistant/Radiology Scheduler, Harris Health Systems, July 2020-CurrentHouston, TX
  • Facilitated flow of outpatients through facility by accurately transferring and discharging patients in appropriate systems with Epic.
  • Facilitating and reviewing procedural cases days, weeks and months at a time
  • Optimized patient satisfaction, assisting senior leadership with follow-up procedures while explaining all exams and processes.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Collaborated with radiology professionals and professionals in various medical fields to communicate on patient care.
  • Achieved cost-savings by developing functional solutions to medical equipment problems.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Maintained daily calendars, scheduled/confirmed appointments with clients and planned daily office events.
  • Optimized inventory by placing timely orders and improving organization of supplies.
  • Monitored project progress and presented status to leaders to solve productivity issues.
  • Planned and delegated work to meet planned project and production goals.
  • Provided delay updates and information regarding special circumstances.
  • Documented pt encounters
  • Consulted with department supervisors and radiology teams to evaluate needs and discuss corrective actions for individual concerns.
  • Updated reports and daily logs for management use and permanent files.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents, rearranging schedules and transcription.
  • Developed effective scheduling processes to achieve production objectives.
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
  • Updates, prepares and reports any changes to OR supervisor,charge nurse according to the department communication board.
  • Acted as a advocate for new residents
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Health Unit Coordinator, Harris Health Systems, October 2013-December 2020Houston , TX
  • Scheduled medical appointments
  • Prepared detailed reports and unit documentation and distributed completed files.
  • Oversaw unit of twenty-two patients, facilitating daily requests
  • Performed a range of basic office support activities such as but not limited; general filling faxing, copying, mailing, answering of multiple phone lines, and appointment scheduling/ cancellations
  • Maintained unit supplies and equipment for medical staff and patient care needs.
  • Created and implemented policies and procedures for Nursing Unit
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Drafted and distributed memos and emails for entire unit.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Addressed, documented and responded to incoming correspondences to address client queries.
Patient Care Assistant, Harris Health Systems, December 2016-July 2020Houston, TX
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining all exams and processes.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Verified insurance verification
  • Assisted with screening ,patients
Receptionist/Medical Assistant, Siani Healthcare, May 2008-October 2013Houson, TX
  • Recorded vitals, blood sugars and documented chief complaints
  • Performed multiple EKG's daily
  • Prepared and sent financial statements to support bookkeeping functions.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Updated group medical records and technical library to support smooth office operations.
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
High School DiplomaSterling High School, , HoustonTXMay 2007
Some College (No Degree)Medical Assisting Certificate , Sanford Brown Ins., Houston, Tx
Associate of General StudiesGeneral Studies, , , San Jacinto College District, , PasadenaTXDecember 2020
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Resume Overview

Companies Worked For:

  • Harris Health Systems
  • Siani Healthcare

School Attended

  • Sterling High School
  • Sanford Brown Ins.
  • San Jacinto College District

Job Titles Held:

  • Patient Care Assistant/Radiology Scheduler
  • Health Unit Coordinator
  • Patient Care Assistant
  • Receptionist/Medical Assistant

Degrees

  • High School Diploma
    Some College (No Degree)
    Associate of General Studies

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