Energetic worker dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.
Skills
Healthcare operations
Organizational standards
Sterilization techniques
Interdepartmental collaboration
Collaboration
Working collaboratively
Active listening
Decision-making
People skills
Critical thinking
MS Office
Experience
Patient Care Assistant/Medical Unit Secretary, 03/2020 - Current Coxhealth – Lamar, MO,
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with Epic.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Took patients vitals signs in timely manner. Blood pressure, oxygen level, temperature, and heart rate.
Conducted EKG's on patients with orders provided from doctors.
Conducted bladder scans/urinary ultrasounds on patients with proper orders.
Used hospital devices, including Sara Stedy and Mechanical lift devices to transport and lift patients.
Kept unit well-stocked and efficient with necessary medical supplies.
Kept instruments and equipment clean and effectively sanitized.
Updated patient records with condition status.
Reviewed patient records to check accuracy of information and implement updates.
Coordinated patient appointments, maintained files and received incoming phone calls.
Conducted patient intake interviews to collect medical information and insurance details.
Updated group medical records and technical library to support smooth office operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Monitored unit supply levels and notified management of ordering needs.
Updated patient charts and created new charts for incoming patients.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Monitored telemetry and vital signs for women and Pediatric-bed unit to document patients' vitals and heart rhythms.
Completed consults for doctors.
Took patients blood sugars.
Party Hostess/Server, 05/2017 - 09/2019 Main Event Entertainment – City, STATE,
Set up and decorated menu marketing boards with current meal and drink specials.
Helped to plan and execute parties for more than 30 guests, including coordinating menus and preparing tables.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Answered telephone to provide dining information and take party reservations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Notified server after seating parties in section to facilitate prompt service.
Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Education and Training
Certificate Degree: Certified Nursing Assistant, Expected in 08/2019 - Springville Academy - Houston, TX, GPA:
: Undecided, Expected in - Lone Star College System - Spring, TX GPA:
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