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patient care assistant ii resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Personable individual with experience employing skills in organizing, planning and managing daily clerical needs. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Skills
  • Ability in assessing and prioritizing multiple tasks, projects and demands.
  • Stable planning, managing and organizational skills in coordinating all aspects of each project from inception through completion.
  • Well-disciplined with ability to multitask efficiently and effectively under extreme pressure while
  • Effective working as a cooperative team member and under minimal direction.
  • Demonstrates ability to rapidly learn and use new strategies to perform duties.
  • Microsoft Office (Excel, PowerPoint, Publisher, Word, Works), Adobe (Reader, Photoshop).
  • Typing 55 words per minute
  • Avatar (Patient Charting Program)
  • Multi line phone system
  • Dual monitors
Experience
Patient Care Assistant II, 06/2017 to 10/2020
Common SpiritUrbandale, IA,
  • Documented patient intake, dietary requirements, mental health changes in patient charts and communicated status updates to the treatment team.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments. As well as reported results to staff nurse or physician to note changes from prior measurements.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with Avatar.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Performed minor housekeeping tasks, including changing linen, disinfecting surfaces, and removing waste to keep patient areas clean and sanitized.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Checked unit supplies stock and placed orders to maintain levels.
General Clerk II, 11/2016 to 06/2017
Asrc Federal Holding CompanyJber, AK,
  • Supported the CMS Affordable Care Act by performing adjudication of applications to obtain health care coverage or to obtain exemptions from attaining health care coverage.
  • Navigate multiple software applications and monitors to resolve application inconsistencies.
  • Followed detailed work instructions to process applications, data entry, limited outbound calling, and initiation of correspondence to consumers requesting additional information and approval notifications.
  • Inform consumers of insurance denial or approval and inform them of the appeals process over the phone.
  • Sends out eligibility letters to patients as well as approval or denial letters.
  • Review and verify documentation for financial, citizenship, religious, tribal or hardship cases.
  • Used quick reference guides to determine eligibility for government subsidies, exemption form insurance, and clear inconsistencies in applications or supporting documents.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
General Clerk II, 05/2015 to 03/2016
Asrc Federal Holding CompanyJenkintown, PA,
  • Supported the CMS Affordable Care Act by performing adjudication of applications to obtain health care coverage or to obtain exemptions from attaining health care coverage.
  • Navigate multiple software applications and monitors to resolve application inconsistencies.
  • Followed detailed work instructions to process applications, data entry, limited outbound calling, and initiation of correspondence to consumers requesting additional information and approval notifications.
  • Inform consumers of insurance denial or approval and inform them of the appeals process over the phone.
  • Sends out eligibility letters to patients as well as approval or denial letters.
  • Review and verify documentation for financial, citizenship, religious, tribal or hardship cases.
  • Used quick reference guides to determine eligibility for government subsidies, exemption form insurance, and clear inconsistencies in applications or supporting documents.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Education and Training
Bachelor of Arts: psychology, Expected in 05/2022 to Southern New Hampshire University - Lawton, OK,
GPA:
  • Maintaining a 4.0 GPA
  • Concentration in Child & Adolescent Development
High School Diploma: , Expected in 06/2006 to Lackawanna Trail Jr. /Sr. High School - Factoryville, PA,
GPA:
  • Presidential Scholarship 2006-2007
  • FCCLA Member 2005-2006
  • Honor Roll 2004-2006
  • National Honor Society Member 2004-2006
  • Spanish National Honor Society 2004

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Lackawanna Trail Jr. /Sr. High School

Job Titles Held:

  • Patient Care Assistant II
  • General Clerk II
  • General Clerk II

Degrees

  • Bachelor of Arts
  • High School Diploma

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