Patient Care Assistant Resume Example
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PATIENT CARE ASSISTANT
Summary
Motivated childcare professional brings unique understanding of childhood needs and care to in-home environment. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills. Compassionate Home Attendant with 2-3 years of experience supporting my patient. Highly skilled in helping with personal hygiene tasks and living activities. Committed to patient safety. Remaining reliable. Fast learner and great team member. Equipped with patients and awesome communication skills. Artistic and creative in different ways.
Skills
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Experience
11/2018 to 02/2021
Patient Care AssistantPeninsula Regional Medical Center － Laurel , DE
- Assisted patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Responded to patient emergencies and needs of treatment.
- Helped client with personal needs from exercise to bathing and personal grooming.
- Assisted with meal planning to meet nutritional plans.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Engaged client in physical and mental activities to sustain quality of life.
- Fostered relationship with client, providing companionship and counseling.
- Improved patient outlook and daily living through compassionate care.
08/2017 to 05/2019
Cashier Team LeadNorthern Tool + Equipment － Lewisville , TX
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Oversaw work of multiple cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
- Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Greeted customers promptly and responded to questions.
- Prepared special orders for shipment.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Supervised more than 3 cashiers and associates to maximize performance, efficiency and service levels.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Monitored exits for security issues.
- Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
- Counted and balanced cashier drawers.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Resolved issues with cash registers, card scanners and printers.
- Built and maintained productive relationships with employees.
06/2016 to 08/2016
Phone BankerCity Of Ballwin － Ellisville , MO
- Boosted customer satisfaction with knowledgeable answers and fast service for diverse needs.
- Handled incoming calls with friendly and cheerful attitude for organization using 4-line system.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Answered up to 400 calls per day in fast-paced environment, transferring callers to appropriate personnel.
- Communicated general company information to inquiring customers in pleasant manner to project positive company image.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Promoted Clyde williams campaign through various channels, including social media, handing out flyers and email to inform people and encourage attendance.
- Presented professional appearance at all times to produce tangible, positive impact.
06/2015 to 08/2015
BabysitterBabysit － City , STATE
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Improved group and individual behavior by employing positive management strategies.
- Provided safe and efficient transportation to and from activities and events.
- Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
- Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Read variety of books to children to promote language development skills.
- Recorded information about behavior, food service and medication dispensing.
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
- Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
- Cared for up to 10 children at a time ranging in age from 10 to newborn.
Education and Training
08/2017
High School DiplomaIndependence High School － City
I didnt complete independence. i continued with grace academy online.
01/2021
GEDGrace Academy Online
Hobbies
Equipped with the ability to style hair. Study and practice nail art. Most of my free time is spent perfecting my skills styling hair, studying and practicing nail art, drawing art and trying new things. I love to learn and it doesn't take a lot for me to learn anything after demonstrated to me once or twice.
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Resume Overview
School Attended
- Independence High School
- Grace Academy Online
Job Titles Held:
- Patient Care Assistant
- Cashier Team Lead
- Phone Banker
- Babysitter
Degrees
- High School Diploma
GED
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