LiveCareer-Resume

patient care assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Innovative and goal-oriented employee committed to professional development and expert leadership of business operations. Dedicated team player with organized approach to new assignments.

Skills
  • Heavy Lifting
  • Medical Equipment Transport
  • Social Perceptiveness
  • Sound Judgment
  • Multitasking and Prioritization
  • Creative Problem Solving
  • Responding to Difficult Customers
  • Courteous with Strong Service Mindset
  • Issue and Complaint Resolution
  • Data Entry and Maintenance
  • Calm and Professional Under Pressure
Work History
Patient Care Assistant, 06/2021 to Current
St Luke's University Health NetworkQuakertown, PA,
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Completed documentation of care, hospital actions and patient activities.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Transported food trays and aided with feeding.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assistant Event Planner, 03/2015 to Current
Marigold CateringCleveland, OH,
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
  • Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
  • Selected and ordered décor and event materials.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
Clerical Assistant, 10/2020 to 01/2021
Banner HealthGilbert, AZ,
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Upsold postal services like insurance and tracking.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked flexible hours; night, weekend, and holiday shifts.
Smoothie Maker, 04/2018 to 01/2020
Smoothie KingCity, STATE,
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
Education
: , Expected in to College of Health Professions - Houston, TX,
GPA:
High School Diploma: , Expected in 06/2019 to Hightower High School - Missouri City, TX
GPA:

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Resume Overview

School Attended

  • College of Health Professions
  • Hightower High School

Job Titles Held:

  • Patient Care Assistant
  • Assistant Event Planner
  • Clerical Assistant
  • Smoothie Maker

Degrees

  • High School Diploma

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