Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Energetic Patient Care Assistant and Unit Secretary dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions. Patient Care Assistant and Unit Secretart with talent and passion for helping anyone I can.
Skills
Organizational standards
Interdepartmental collaboration
Healthcare operations
Organizational skills
Conflict mediation
Collecting specimens
General housekeeping ability
Collecting vital signs
Quick problem solver
Calm and level-headed under stress
Some Medical terminology knowledge
Able to lift patients.
Documentation of consults.
Compassionate
Great Customer Service
Experience
08/2020 to Current
Patient Care AssistantCommon Spirit – Englewood, CO,
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Contributed to unit improvements by providing cost-effective care in line with performance targets.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Performed minor housekeeping tasks, including cleaning beds and making beds to keep patient areas clean and sanitized.
Collected and labeled urine and stool specimens to prepare for delivery to laboratory.
Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Supported youth and adolescents patients in coping with medical procedures and treatments.
Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Responded to bell or light signal to assist patients with needs.
Facilitated flow of patients through facility by accurately transferring and discharging patients.
Used hospital devices, transport and lift patients.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
08/2020 to Current
Unit SecretaryVidant Health – Wallace, NC,
Answered phone calls to provide assistance, information access to maximize efficency in the Emergency Department.
Supported administrative and healthcare staff, providing patients with an admitting and consulting doctors.
Compiled physical and digital documents, charts and reports to meet business and patient need.
Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Distributed paperwork and EKGS.
Retrieved physicians' paperwork for transfers.
Executed clerical tasks and assisted with all unit duties as directed.
Monitored unit supply levels and notified management of ordering needs.
Communicated with the Charge Nurse to facilitate efficient operation of the Emergency Department.
Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Managed unit call reception and routed calls to correct department and correct people.
Worked with ER doctors to provide proper consults for patients.
Contacted other medical facilities for doctors to be able to transfer patients and/or obtain medical records.
04/2014 to 08/2018
Bakery Clerk, Cashier,Utility ClerkStrack & Van Til – City, STATE,
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Listened to guests to understand needs and help each person select optimal products and services.
Greeted customers and answered telephones to respond to general inquiries regarding merchandise availability, pricing and location within store.
Gathered shopping carts abandoned within store aisles and around parking lot to return to appropriate storage location and make available for customers entering store.
Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Transported equipment and inventory throughout store, pushing carts and carrying boxes with heavy loads.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Observed OSHA regulations in all daily operations where applicable to promote safe performance of maintenance tasks.
Emptied garbage cans and carried waste to designated disposal areas, maintaining sanitary environment and preventing unpleasant smells or unclean appearance.
Received payments for bakery and grocery products and issued receipts.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Maintained sanitary environment through safe operation of scrubber, buffer and trash compactor in accordance with OSHA requirements and store policies.
Properly verified customer identification for alcohol or tobacco purchases.
Operated cash register, collected payments and provided accurate change.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed customers, store associates and vendors, keeping awareness of merchandise movement throughout store to implement loss prevention procedures.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Responded to store associate requests for assistance announced over store intercom system, supporting operation of all floor employees.
Welcomed customers, offering assistance to help find necessary store items.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Inspected items for damage and obtained replacements for customers.
Provided excellent customer service to foster satisfaction and loyalty.
Processed bakery sales transactions for customers using POS system.
Education and Training
Expected in 06/2014
High School Diploma: Morton Senior High School - Hammond, IN GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.