Dedicated and committed to providing optimal care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.
Skills
Organizational skills
Interdepartmental collaboration
Healthcare operations
Acute and rehabilitative care
Infection control standards
Cultural awareness and sensitivity
Mobility assistance
Flexible
Prioritization and time management
Filing experience
Confidentiality understanding
Excel spreadsheets
Data entry documentation
Sensitive material handling
Editing and proofreading
Multi-line phone systems
Microsoft Office Knowledge
Customer service
Experience
02/2019 to Current
Patient Care AssistantCommon Spirit – Lake Jackson, TX,
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Performed minor housekeeping tasks, including making beds and taking out trash to keep patient areas clean and sanitized.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Received and routed incoming calls and correspondence to promote timely communication.
Checked office supplies stock and placed orders to maintain levels.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
09/2016 to 08/2018
Emergency Medical TechnicianWellpath – Concord, MA,
Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
Evaluated patients' medical status and monitored vital signs during transit.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Demonstrated dedication to providing quality care through continued training and education.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Trained newly hired EMTs by offering insight into job duties and assessing shift performance.
Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
Documented all calls in reports detailing type of incident and course of treatment.
Remained level-headed and proactive during emergency situations.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
05/2013 to 01/2015
SalesAscena Retail Group – Poughkeepsie, NY,
Greeted customers and provided immediate and courteous service at all times.
Helped customers complete purchases, including processing payments and bagging items.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Cleaned shelves and restocked with new inventory when products stock ran low.
Monitored work environment for safety, cleanliness and organization throughout shift.
Removed outdated and overripe items from stock to eliminate health risks.
Operated cash register, collected payments and provided accurate change.
08/2014 to 12/2014
Sales AssociateMccoy's Building Supply – Rio Grande City, TX,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Assisted customers by finding needed items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Education and Training
Expected in 05/2013
High School Diploma: Boiling Springs High School - Boiling Springs, SC GPA:
Expected in
: Emergency Medical Technology Upstate EMS Council - Greenville, SC, GPA:
Expected in
: Prerequisite Classes Spartanburg Community College - Spartanburg, SC, GPA:
Expected in
Certificate : CPR American Heart Association - , GPA:
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