LiveCareer-Resume

patient care advisor resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Reliable and upbeat Patient Care Advisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Skills
  • Loss prevention
  • Store opening and closing
  • Merchandising expertise
  • Cash register operation
  • Sales expertise
  • Cash Handling
  • Point of sale knowledge
  • Microsoft applications proficiency
  • Customer service
  • Organization
  • Communications
  • Relationship development
  • Problem resolution
  • Team building
  • Product and service sales
  • Training and development
Work History
Patient Care Advisor, 08/2021 - Current
Sun River Health Huntington, NY,
  • Taught patients about medications, procedures and care plan instructions.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked with a diverse group of customers to understand needs and provide excellent service.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Retail Sales Leader, 01/2016 - 07/2021
Orvis Reno, NV,
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Kept store and display case areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Retail Manager, 06/2015 - 12/2015
Hudson Group South Salt Lake, UT,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Created visual store strategy based on market trends.
  • Maintained quality brand image exposure in alignment with corporate standards.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Exhibited excellent people skills during interaction with employees and customers.
Education
High School Diploma: , Expected in 11/2016
-
Penn Foster Career School - Scranton, PA
GPA:
Status -
: Photography, Expected in
-
Edinboro University of Pennsylvania - Edinboro, PA
GPA:
Status -
Accomplishments

Leadership Academy- Marine Corps JROTC

Forklift certification- CAT

Leadership position- Vape With It

Additional Information

References

Sharon K

Vape With It Owner

(412) 680-0751

resumesample@example.com

Travis Fuller

ex co-worker (Best Vapes)

(XXX) 544-9954

Drew Chabala

acquaintance

(XXX) 683-2078

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Resume Overview

School Attended

  • Penn Foster Career School
  • Edinboro University of Pennsylvania

Job Titles Held:

  • Patient Care Advisor
  • Retail Sales Leader
  • Retail Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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