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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Bilingual Medical Assistant with 9 years of Experience. Efficient in Front and Back Duties in a medical Setting. Energetic and Reliable

Skills
  • Scheduling In/Out patient Surgeries/Procedures
  • Verifying insurance
  • Obtaining authorizations
  • ICD 10 Coding
  • Pre- and post-surgical care
  • Patient scheduling/HIPAA Guidelines
  • Payment collection
  • Medical records management
  • Completing insurance forms
  • EMR / EHR
  • Pre- and post-surgical care
  • Charting and clinical documentation
  • Ambulating and repositioning patients
  • CPR
  • Assisting with physical exams
  • Lab equipment operation
  • Emergency room procedures
  • Emergency procedures understanding
  • Phlebotomy
  • OB/GYN procedures
  • Autoclaving glassware
  • Laboratory maintenance
  • Cardiac monitors
Work History
Patient Access Service Representative, 05/2020 to Current
Cleveland ClinicMantua, OH,
  • Registered patients for labs, surgeries and radiology.
  • Calculated collectible amount due for procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed and filed financial documentation for accounting purposes.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed financial documentations such as expense reports and invoices.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Surgery Scheduler, 08/2019 to 03/2020
Osf HealthcareGalesburg, IL,
  • Educated patients about surgeries and provided treatment plan documentation.
  • Verified insurance coverage and obtained pre-authorizations.
  • Coordinated with facilities to set up surgeries for Inpatient/Outpatient procedures
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Checked patients in and out and collected payments.
  • Completed and filed financial documentation for accounting purposes.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
Surgery Scheduler, 08/2017 to Current
Osf HealthcareUrbana, IL,
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Verified insurance coverage and obtained pre-authorizations.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Coordinated with facilities to set up surgeries for Obgyn Md
  • Checked patients in and out and collected payments.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Answered phone calls and messages for 4-physicians Obgyn medical facility, scheduling appointments and handling patient inquiries.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized patient files and streamlined operations to improve efficiency.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Medical Assistant, 04/2012 to 07/2017
Waterbury HospitalWaterbury, CT,
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
  • Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
  • Documents objective data and routine aspects of patient care.
  • Reported any unusual circumstances in the patients’ condition or environment.
  • Documented vital signs and health history for 70 patients every day.
Education
Medical Assistant : , Expected in 2012
Houston Community College - Houston, TX
GPA:
High School Diploma: , Expected in 2011
Sam Houston High School - Houston, TX
GPA:

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Resume Overview

School Attended

  • Houston Community College
  • Sam Houston High School

Job Titles Held:

  • Patient Access Service Representative
  • Surgery Scheduler
  • Surgery Scheduler
  • Medical Assistant

Degrees

  • Medical Assistant
  • High School Diploma

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