patient access service representative resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly-motivated, hardworking & reliable employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer service, multitasking and time management abilities.
Skills
Customer Service
Problem-Solving
Patient Education
Scheduling Diagnostic Procedures
Quality Assurance
Multitasking and Organization
Registration and Scheduling
Patient Confidentiality and Data Security
Caring and Empathetic
Verbal and Written Communication
Administrative and Office Support
Organized and Efficient
Insurance Company Knowledgeable
Detail-Oriented
Phone and Email Etiquette
Appointment Scheduling
Relationship Building
Friendly and Outgoing
Team Collaboration
Microsoft Office
Documenting and Recording Information
Experience
Patient Access Service Representative, 03/2019 to Current Truelieve – Orange City, FL,
Applied HIPAA privacy and security regulations while handling patient information.
Verified demographics and insurance information to register patients in computer system.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Obtained necessary signatures for privacy laws and consent for treatment.
Communicated financial obligations to patients and collected fees at time of service.
Explained various admission forms and policies, acquiring signatures for consent.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Verified patients' insurance and payment methods during admissions or check-in processes.
Collaborated with clinical and administrative staff to meet patient needs.
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Daycare Teacher, 11/2017 to 03/2019 Marquette University – Milwaukee, WI,
Supervised circle time, free play, outside play and learning and developmental activities.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Read aloud and played alphabet games to encourage early literacy.
Implemented hands-on, play-based strategies for experiential learning.
Organized and led activities to promote physical, mental and social development.
Developed and enforced positive strategies to encourage good behavior.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Sparked creativity and imagination by helping children discover new things each day.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Engaged with children on individual basis to build positive, trusting relationships.
Maintained daily records of individual activities, behaviors, meals and naps.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Built and strengthened positive relationships with students, parents and teaching staff.
Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
Read stories to children and taught painting, drawing and crafts.
Incorporated music and art activities to encourage creativity and expression.
Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Purchasing Assistant, 05/2013 to 11/2017 Arcus Restoration – City, State,
Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
Managed monthly purchase order shipments by deadline and cancellation dates.
Coordinated with suppliers to resolve performance related issues.
Entered new purchases into [Software] to keep records updated.
Kept inventory within ideal minimum and maximum levels with skilled management.
Purchased quality merchandise at lowest price and correct amounts.
Maintained and reviewed computerized or manual records of purchased items, costs and inventories.
Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
Education and Training
High School Diploma: , Expected in 06/2009 to Western Harnett High School - Lillington, NC GPA:
: Medical Billing & Coding, Expected in to Central Carolina Community College - Sanford, NC GPA:
: Medical Administrative Office Assistant, Expected in to Penn Foster Career School - Scranton, PA GPA:
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