LiveCareer-Resume

patient access representative ii resume example with 8+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • A Medical Support Assistant position with the Fayetteville Veterans Administration Hospital utilizing result-oriented professional skills with three plus years of experience.
  • A Medical Support Assistant position with the Fayetteville Veterans Administration Hospital where I may provide direct patient care in an emotionally demanding but rewarding environment.
  • A position as a Medical Support Assistant with the Fayetteville Veterans Administration Hospital will allow me to identify patients demographics, collecting co pays and coinsurance and making sure the patient is happy and understand what is going on. As well as aiming to leverage my abilities to successfully fill the Medical Support Assistant role at your company and also offer compassionate and exceptional communication skills to provide the highest level of care to patients.
Skills
  • Quality Assurance
  • Registration and Admissions
  • Team Leadership
  • Explaining Policy and Procedures
  • Caring and Empathetic
  • Providing Information and Resources
  • Multitasking and Organization
  • Insurance Information Collection
  • Demographics Information
  • Regulatory compliance
  • Medical billing
  • Appointment confirmation
  • Flexible schedule
  • Active listening
Experience
01/2020 to Current Patient Access Representative II Mercy Healthcare | Des Peres, MO,
  • Patient Access Representative II consist of scheduling, canceling, rescheduling patient appointments; entering no-show information; monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill requests; reviewing electronic health record, obtaining medical records, faxing, monitoring outpatient appointments in areas of responsibility; and verifying and updating demographics when contacted by patients. Manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Counseled and assisted patients with application processes for available financial assistance programs.
  • Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
  • Created new patient charts to include personal and insurance information and reason for visit.
  • Maintained tidy workspaces by organizing and storing completed items in appropriate locations.
  • Communicated with internal and external clients regarding product issues and made process adjustments.
  • Evaluated assembly process to meet deadlines and achieve quality results.
  • Tested equipment to verify functionality and complete required maintenance.
  • Monitored products on assembly operation, performing variety of tasks on rotating basis.
  • Utilized safety and environmental procedures and allocated equipment to promote safe working environment
  • Checked products to confirm proper assembly and remove defects according to quality criteria.
07/2018 to 01/2019 Processing Assistant Ascendum | Mason, OH,
  • Processing Assistant consists of verifying documents and analyzed data in response to queries regarding client applications.
  • verify income and residency for program eligibility, documentation, filing, typing, processing paperwork, phone skills, data entry, and working with clinic patients.
01/2017 to 07/2018 Production Line Leader Mondelez International, Inc. | Oxnard, CA,
  • Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Performed visual inspections and finger-point checks to deliver quality parts.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Requested replacement supply of standard parts to expedite workflow.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Performed machine tool changes to keep line running at optimal performance.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
06/2013 to 01/2017 Production Worker Allied Mineral Products Company Inc | Brownsville, TX,
  • Packaged, labeled and sorted products to prepare items for delivery.
  • Disposed of excess materials and waste to keep workspaces organized.
  • Reported damaged and defective products to supervisor.
  • Operated machines safely by following OSHA standards.
  • Monitored assembly work to identify defects in raw materials.
  • Attached identification labels to finished products for easy spotting.
  • Used pallets to manipulate products for easy transportation.
  • Inspected products ready for shipping to prevent delivery mistakes and confirm correct product standards.
  • Followed written instructions, diagrams and drawings to fulfill product needs.
  • Oversaw machine operations to fulfill product specifications.
  • Prepared products for packaging on multiple assembly lines.
Education and Training
Expected in 05/2014 to to Certificate | Medical Office Administration Fayetteville Technical Community College, Fayetteville, NC GPA:
Expected in 05/2014 to to Associate of Arts | MEDICAL OFFICE ADMINISTRATION FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE, Fayetteville, NC, GPA:
Expected in 05/2014 to to Certificate | Dental Assisting Fayetteville Technical Community College, Fayetteville, NC GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Fayetteville Technical Community College
  • FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
  • Fayetteville Technical Community College

Job Titles Held:

  • Patient Access Representative II
  • Processing Assistant
  • Production Line Leader
  • Production Worker

Degrees

  • Certificate
  • Associate of Arts
  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: