Patient Access Representative resume example with 13+ years of experience
JessicaJessica
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Skills
Insurance company knowledgeable
Appointment scheduling
Regulatory compliance
Payment processing
Experience
03/2021 to CurrentPatient Access RepresentativeIconma, L.L.C. | Los Angeles, CA,
Applied HIPAA privacy and security regulations while handling patient information.
Verified demographics and insurance information to register patients in computer system.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment.
Assembled registration paperwork and placed identification bands on patient.
Communicated financial obligations to patients and collected fees at time of service.
Responded to patient concerns and inquiries professionally and efficiently.
Obtained health, financial and religious information from patients at time of admission.
Explained policies, procedures and services to patients.
Received patient inquiries or complaints and directed to appropriate medical staff members.
Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
10/2012 to 10/2020Lifeskills ParaprofessionalLifepoint Hospitals | Wilson, NC,
Applied positive reinforcement to redirect negative behaviors.
Supplied one-on-one attention to each student during group activities.
Customized small group and individual classroom activities based on differentiated learning needs.
Offered students personalized educational, behavioral and emotional support.
Supported students in developing strategies for individual and group learning.
Communicated and collaborated well with educators from various grade levels.
Cleaned and organized classrooms, materials and supplies.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Planned and led activities to develop students' physical, emotional and social growth.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Supervised students and maintained security throughout school buildings and on field trips.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
Assisted children at stations during small-group learning periods.
Provided classroom support throughout planned instruction and individual lessons.
Served as classroom aide to teachers and worked one-on-one with special needs students age 11 to 14.
Maintained focused, inclusive and supportive learning environments.
Complied with instructor-developed IEPs and made informed recommendations for adjustments.
Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
07/2009 to 04/2011Urology Secretary Delta Medix | City, STATE,
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Answered phone calls to provide assistance, information and medical personnel access.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Managed unit call reception and routed calls to correct department.
Retrieved physicians' paperwork, including lab test requests.
02/2006 to 06/2009Medical Records File ClerkHematology And Oncology Associates | City, STATE,
Verified, updated and entered patient information into system.
Scanned incoming documentation.
Maintained complete confidentiality in accordance with organization and legal requirements.
Assisted with properly processing records requests.
Kept department clean, organized and professional.
Observed confidentiality and safeguarded all patient-related information.
Worked with speed, efficiency and accuracy to process documentation and complete projects.
Completed patient paperwork and maintained accurate records.
Recorded and filed patient data and medical records.
Pulled patient charts for upcoming appointments.
Reached out to medical providers to check on requests and address issues.
Education and Training
Expected in 07/2006Medical Transcription And Insurance Billing | Medical Billing Allied Medical And Technical , Scranton, PA, GPA:
Expected in 06/1997High School Diploma | Scranton High School, Scranton, PAGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.