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Patient Access Representative Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Overview
  • Highly efficient detail-oriented Medical Assistant also exerienced Patient Represenative with 10+ years experience performing medical clerical duties.
  • With proven success as having highest copay collections, in a high volume Emergency Department. Expertise with HMO PPO EPO private and goverment issued health insurances.
  • In the process at the moment of obtaining my Phelbotomy CPT1 license.
  • Team Player with good work ethics.
Licenses
  • Medical Assistant CPR Certified In the progress of obtaining my CPT1 certificate
Skill Highlights
  • Effectively influences others
  • Cultural awareness and sensitivity
  • EMR EPIC NextGen Cerner Centricity Affinity Firstnet
  • Knowledge of HMOs, Medicare and Medi-Cal
  • Strong work ethic
  • Advanced medical terminology knowledge
  • Quick problem solver
  • Proven patience and self-discipline
  • Patient-oriented
Professional Experience
Patient Access Representative, 01/2014 to 07/2015
R1 Revenue Cycle Management Broken Arrow, OK,
  • Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Efficiently expedited patient records between Business Office, Medical Records, and Registration in a 24-hour window of completion.
  • Established appropriate methods of reception for the Emergency Room.
  • Provided patients with the privacy notice and obtained patient signatures.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Confirmed patient information, collected copays and verified insurance.
  • Handled and processed confidential patient information.
Front Office Receptionist, 02/2013 to 04/2013
Mednax Austell, GA,
  • Confirmed patient information, collected copays and verified insurance.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Verified and abstracted all medical data to assign appropriate codes for hospital inpatient records.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Strictly followed all federal and state guidelines for release of information.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Scheduled patient appointments.
Receptionist/Scheduler/Medical Assistant, 03/2011 to 10/2012
Adcare Hospital Worcester, MA,
  • Handled and processed confidential patient information.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Wrote clear and detailed clinical phone messages for physicians.
Front Office Rep II Scheduler, 11/2009 to 07/2010
Cci Health & Wellness Services Gaithersburg, MD,
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Scheduled patient appointments.
  • Updated patient accounts and information on a daily basis.
  • Managed incoming and outgoing calls for busy medical office.
  • Scheduled and confirmed appointments for entire management team.
  • Handled and processed confidential patient information.
  • Recorded and filed patient data and medical records.
Medical Records Technician, 01/2008 to 03/2008
Compre Care Clinic City, STATE,
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Prepared patient rooms prior to their arrival.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Sensitive to the needs of geriatric patients.
  • Read and recorded temperature, pulse and respiration.
Medical Assistant, 01/2002 to 01/2006
Gardner Health Clinic City, STATE,
  • Provided patients and families with emotional support.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Performed routine tests such as urine dip stick, vision and hearing tests.Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared patient rooms prior to their arrival.
  • Read and recorded temperature, pulse and respiration.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
Professional Courses and Certifications
Associate of Science: General Studies, Expected in 2008
to
Mission College - Santa Clara, CA
GPA:
  • Coursework in Anatomy, Physiology and Health Assessments
  • Continuing Education Nursing
Certificate of Completion, Medical Assistant Program Basic Life Support: Medical Assistant, Expected in 1997
to
Sawyer College - San Jose, CA
GPA:
  • Graduated From Sawyer College
  • Coursework in Anatomy, Physiology and Health Assessments
  • Coursework in Medical Terminology
CPT1: Phlebotomy, Expected in 2015
to
USCMED - San Marcos, CA
GPA:

In proogress

Skills
  • Patient-focused care
  • Excellent interpersonal skills
  • Time management
  • Detail-oriented
  • Medical terminology
  • Charting and record keeping
  • Effectively interacts with patients and families.
  • Front and Back Office Medical Assistant
  • Patient Access Representative
  • BLS Certification
  • HIPPA Compliance

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Mission College
  • Sawyer College
  • USCMED
Job Titles Held:
  • Patient Access Representative
  • Front Office Receptionist
  • Receptionist/Scheduler/Medical Assistant
  • Front Office Rep II Scheduler
  • Medical Records Technician
  • Medical Assistant
Degrees
  • Associate of Science
  • Certificate of Completion, Medical Assistant Program Basic Life Support
  • CPT1

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