Multi-talented customer/patient service professional, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Procurement, and Call Center environment work. More than 20 years' progressive experience in providing top-quality customer service combined with extensive third party insurance knowledge and ability to work across several programs and databases simultaneously. Strong interpersonal skills with the capability of communicating with a diverse group of employees and customers.
• Greeted patients as the initial point of contact and guided them through an easy, seamless, and personalized registration process in a busy hospital laboratory and radiology environment.
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