patient access representative resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Pre-Admission Requests
  • Registration Management
  • Patient Check-In
  • Appointment Scheduling
  • Benefits Coordination
Work History
Patient Access Representative, 05/2021 - 08/2022
Adirondack Medical Center , , Newport Beach, CA
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Crew Member Team Leader, 02/2009 - 08/2019
Colony Brands, Inc , , Huntington Beach, CA
  • Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
  • Distributed necessary tasks and duties during each shift.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Educated crew workers on quality standards throughout construction process.
  • Set performance goals for individual team members and created reward systems and contests.
  • Trade Show Management set up Food Fairs and Community Events for the store
Merchandising Manager, 03/2006 - 04/2009
Barnes & Noble , , Irvine, CA
  • Optimized store displays and appearance via strategic merchandising.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Monitored stock levels and product sales to determine purchasing needs.
Bachelor of Arts: Industrial Design, Expected in 06/2013
California State University Long Beach - Long Beach, CA,
Status -
  • Dean's List - 2011 - 2013
Associate of Arts: General Studies, Expected in 06/1999
Orange Coasts College - Costa Mesa, CA,
Status -

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Resume Overview

School Attended

  • California State University Long Beach
  • Orange Coasts College

Job Titles Held:

  • Patient Access Representative
  • Crew Member Team Leader
  • Merchandising Manager


  • Bachelor of Arts
  • Associate of Arts

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