- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Detail-oriented Patient Access Representative with medical services background and strong work ethic. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks that are given trained in. Motivated to learn, grow and excel in the health care industry. Adaptable and excellent reputation for resolving problems and improving customer satisfaction.
- Insurance Knowledge
- Scheduling
- Patient Care
- HIPAA Compliance
- Patient Assistance
- Medical Records Management
- Appointment Setting
- Patient Information Verification
- Patient Privacy
- Patient Contact
- Patient Admission
- Leadership
| - Detail-oriented
- Verbal and written communication
- Good telephone etiquette
- Adaptability
- Staff education and training
- Documentation and reporting
- Conflict Resolution
- Organization skills
- Sorting and labeling
- Filing
- Employee training
- Appointment Scheduling
|
Patient Access Representative, 09/2020 - Current
Children's National Medical Center – Silver Spring, MD,
- Managed 20+ other PASARS (patient access service reps) with computer/check in assistance, scheduling around lunches, and training new PASARS that are entering this job role
- PASAR Lead for vaccine clinic
- Collected patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Collected and entered patient demographic and insurance data into charts to establish patient's medical record
- Knowledge of medical record systems to perform data entry tasks
- Identified insurance payment b and listed payers in proper sequence to establish chain of payment
- Used EPIC to schedule appointments
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Caregiver, 11/2019 - Current
Colavria Hospitality – Arvada, CO,
- Kept close eye on client, administered medications and tracked certain behaviors.
- Performed household tasks such as laundry, washing dishes and vacuuming.
- Assisted with cooking and feeding 3 times, monitored intake of certain foods due to patients health concerns.
- Shopped for groceries for any missing necessities in order to keep house stocked
- Recognized and reported changes in patients health status
- Turned and positioned bedbound patient twice to prevent bedsores
- Transported patients via wheelchair for appointments
- Assisted clients with daily living needs, including bathing and personal grooming
- Maintained clean, safe and well-organized patient environment.
Housekeeper, 08/2019 - 11/2019
Pratt Regional Medical Center – Pratt, KS,
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Vacuumed rugs and carpeted areas.
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Emptied trashcans and transported waste to collection areas.
- Verified cleanliness and organization of storage areas and carts.
- Removed waste paper and other trash from premises to designated area.
- Wiped walls, decoration and appliances.
- Polished glass surfaces and windows.
- Returned emptied garbage receptacles to proper locations.
Receptionist, 08/2016 - 09/2017
Gkn Aerospace Services – Cromwell, CT,
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Greeted incoming visitors and customers with knowledgeable assistance.
- Engaged in pleasant conversations while managing check-in process.
- Resolved guest issues
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Resolved customer problems and complaints
High School Diploma: , Expected in 06/2015
-
Oak Creek High School - Oak Creek, WI
GPA:
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