Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts and reviewed medical records at a level 1 trauma hospital. Excellent communications skills with patients ,and peers while maintaining compassion and integrity enabling positive outcomes. Extensive knowledge of insurance policies and billing procedures. Adept at collecting patient information, maintaining HIPAA and EMTALA compliance, and maintaining professionalism in stressful situations.
Awarded a certificate of Appreciation on July 11th ,2019 in Recognition of Outstanding Dedication and Commitment Supporting the Cottage Health Core Value of Compassion.
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