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Paint Department Sales Associate Resume Example

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PAINT DEPARTMENT SALES ASSOCIATE
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Experienced manager with over 6 years of experience in the food service/customer service industry. Excellent reputation for resolving problems and improving customer satisfaction.

Work History
Paint Department Sales Associate, 09/2020 - CurrentLowes, Athens, Ohio
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers by answering questions and fulfilling requests.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments. In the few short months I've had in the paint dept. I've taken the initiative to learn how to cut glass,make keys,run the front register to help out the cashier when needed and have learned to safely and efficiently operate power equipment to better assist the customers. Deliver excellent customer service.
Server Assistant, 08/2015 - 03/2020Union Street Diner, Athens, Ohio
  • Assisted cashiers with processing customer payments and documenting orders.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Prepared beverages and filled food orders for customers.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Engaged in suggestive selling and other sales techniques.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
Shift Manager, 03/2011 - 08/2015Long John Silver's, Athens, Ohio
  • Tracked receipts, employee hours and inventory movements.
  • Achieved substantial results by using market expertise and business knowledge to make proactive decisions.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Secretary/assistant, 06/2008 - 03/2011Tribune Quality Printing , Nelsonville , Ohio
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Education
GED Program
Athens High School - The Plains,ohio
Accounting And Business Management
Hocking College - Nelsonville, OH
Skills
  • Great at multi tasking
  • Organization
  • Suggestive selling
  • Menu memorization
  • Customer service
  • Project Management
  • Relationship-Building
  • Basic math
  • Analytical skills
  • Conflict resolution
  • Excellent work ethic
  • Interpersonal Communication
  • Detail-oriented
  • Good listening skills
  • Collaboration
  • Leadership
  • Data management
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Resume Overview

Companies Worked For:

  • Lowes
  • Union Street Diner
  • Long John Silver's
  • Tribune Quality Printing

School Attended

  • Athens High School
  • Hocking College

Job Titles Held:

  • Paint Department Sales Associate
  • Server Assistant
  • Shift Manager
  • Secretary/assistant

Degrees

  • GED Program
    Accounting And Business Management

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