Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Exceeding Customer Expectations
Adaptable and Flexible
Item Ticketing and Pricing
Retail Metrics and Goals
Energy and Physical Stamina
Merchandise Receiving and Handling
Product Knowledge
Security Practices
Building Customer Relationships and Loyalty
Attention to Detail
Returns and Exchanges
Building Customer Loyalty
Computer Proficiency and Microsoft Office
Sales and Promotions
Strong Communication and Interpersonal Skills
Customer Service
Merchandising and Display
Meeting Sales Goals
Locating Merchandise
Merchandise Recommendations
Inventory Management
Store Policies and Procedures
Available Nights, Weekends and Holidays
Excellent Written and Verbal Communication
Flexible Hours
Engaging with Diverse Customers
Safety and Cleanliness Standards
Team Cooperation
Creative Thinking
Store Organization
Retail Merchandising
Documentation and Reporting
Speech Clarity
Customer Needs Assessment
Goal-Driven
Customer Assistance
Cleaning and Sanitizing
Cash Handling
Positive Customer Engagement
Team Leadership
Relationship Building
Register Opening and Closing
Honest and Ethical
Honest and Dependable
Staff Support
Reliable and Responsible
Friendly and Helpful
Detail-Oriented
Experience
04/2019 to 01/2023
Paint Department AssociateAce Hardware – Raymond, NH,
Ticketed, arranged and displayed merchandise to promote sales.
Described merchandise and explained use, operation and care.
Maintained knowledge of sales and promotions, return policies and security practices.
Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
Organized store by returning merchandise to proper areas and restocked displays.
Recommended merchandise to customers based on needs and preferences.
Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Greeted customers to determine wants or needs.
Placed special orders or called other stores to find desired items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
Answered store and merchandise questions and led customers to wanted items.
Managed customer telephone inquiries by giving accurate product information and product selection advice.
Prepared merchandise for purchase or rental.
Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
Recommended, selected and located merchandise based on customer desires.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Cleaned shelves, counters and tables to maintain organized store.
Computed purchases and received and processed cash or credit payment.
04/2011 to 01/2023
Home Decor SpecialistNana Regional Corporation – Scott Air Force Base, IL,
Maintained accurate specifications for each project.
Implemented client needs from schematic design to construction document phase and installation.Process special order,
Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
Reviewed project costs, budgets and adherence to schedules.
Provided information about available color palettes and helped select colors that reflected client personality and goals.
Created professional presentations to creatively communicate design intent and direction.
Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
02/2007 to 02/2011
SupervisorNorsk Hydro Asa – Stone Mountain, GA,
Coached staff members to develop long-term career goals.
Assessed company operations for compliance with safety standards.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.