Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - - -
Professional Summary

Licensed Michigan Occupational Therapist with a history of working with the brain injured population, at all levels of rehabilitation. Experience in evaluating, planning and implementing treatment plans for individuals with injuries of varying degrees. Areas of focus included range of motion and strength, mobility, visual acuity and processing, perception, driving abilities and readiness, cognition, endurance, communication strategies, and an awareness of deficits. Vocational areas included independence in computer tasks with or without specific diagrams of instruction, interactions with other clients and staff as well as customer service, planning and organization of events, calculate inventory needs and place orders for specifics, creation of an inter-office monthly newsletter, creative selling strategies, tally of all sales and monies exchanged daily, weekly and monthly, and marketing of a viable business. Settings included individualized home therapy, out-patient rehabilitation, as well as vocational "on the job training" in a viable retail space.

I have also had personal experience of being a brain injured client and have a unique personal insight into those aspects that can truly only come by living an event or being truly empathetic.


Registered Occupational Therapist-obtained my bachelors and have since worked with more neurologically injured clients, as well as treating the brain injured population. Worked at various levels of recovery, including those new to Occupational Therapy, to those who have been treated extensively, and they were now ready for vocational training. Prior experiences have included "on the job training with the brain injured population, visual/perceptual training, pre-driving skills, cognition skills needed for school/work, ADLs, trained clients in selling "to the customer", customer service, computer use in creating digital images to spotlight particular items/ create promotional brochures and signage, increasing their levels of comfortability/acceptance by hearing others stories. Also worked in Workability, Rehabilitation, and General Medicine and Surgery.

06/2001 Educational Consultant for Discovery Toys- began with sharing my child development knowledge, as well as therapeutic ways in which to use the products to promote optimal functioning.

10/2002 Sales Director for Discovery Toys-

Led my personal team as well as a team of 4 managers and their teams. We demonstrated and recommended educational toys to educators, parents and individuals! Managed an organization of approximately 80 relatively active individuals.

State of Michigan Re-Certification in Occupational Therapy- 2011

State of Michigan Certification in Occupational Therapy- 1989

Skill Highlights
  • Head Injury knowledge.
  • Have mostly worked with neurological vs. orthopedic conditions.
  • Team training and supervision.
  • Worked closely with other disciplines as well as case managers.
  • Helped to establish and run a vocational training facility
  • Implemented ideas and incorporated a plan of action to allow clients to have the ability to acquire appropriate job related skills.
  • Adept in functional occupational therapy evaluations.
  • Ability to break down tasks and educate clients and staff as to which tasks could be used to fulfill specific needs.
  • Personalized treatment specifically to meet client's needs.
  • Used creativity to challenge development of reaction time.
  • Empathetic and patient.
  • Creative, hands on therapist
  • Enthusiastic and a love for my profession.
  • Acute, chronic and vocational rehabilitation background.
  • Helped to establish and maximize socialization peer group
  • Gentle and skilled with therapy procedures.
  • Ability to put the client at ease.
Professional Experience
2012 to 01/2013
Occupational Therapist/ Vocational Training Specialist Osf Healthcare Ottawa, IL,

Increased clinic revenue by at least 300% through modifying quality and uniqueness of products offered to customers, therefore increasing spontaneous and repeat customers; increasing quality and quantity of tasks for clients to perform, allowing a greater range of opportunity for a larger number of clients, raising patient volume and implementing higher-value procedures.

Implemented new systems and policies that directly resulted in improved consistency and education of clients as well as continuity in customer service interactions and protocol, documented "how to" steps in performing various business related tasks, and for the opening and closing procedures of the business.

Advocated for and strove to protect the health, safety and rights of the client.

Identified and executed opportunities for performance improvement within all service areas.Evaluated and assessed clients to establish measurable goals, which the clients could see, as well as which tasks they would perform to achieve those goals. The final result is to promote restoration and development of vocational skills, allowing the client to transition to employment at a facility of interest.

Facilitated health and healing by cultivating caring relationships with clients.

Maintained organized documentation and client files. Interacted with other disciplines, case coordinators, and physicians to coordinate client care.

Assessed client interests to assist in finding suitable occupations/ job possibilities, given the client's interests, strengths and weaknesses. Consider the entire person as well as their family's concerns/plans and determine appropriate tasks suitable for increasing knowledge of any given career choice.

Oversee the entire program as well as direct care staff as the only occupational therapist routinely on site at the program.

04/2011 to 01/2013
Occupational Therapist Osf Healthcare Alton, IL,

Assisted running a social group for brain injured peers that met monthly, typically over a meal the group shopped for, prepped and cleaned.

Treated brain injured clients in an out-patient setting.

Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment.

Routinely performed diagnostic and prognostic exams to evaluate range of motion, strength, mobility, vision, visual perception, sensation, cognition, problem solving, independence in activities of daily living and functional abilities.

Identified and properly documented patient goals, evaluated progress and planned reevaluation.

Consulted with other direct-care staff and worked with caregivers to implement home programs that achieved occupational therapy goals.

Identified and executed opportunities for performance improvement within all service areas.

Advocated for and strove to protect the health, safety and rights of the patient.

Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities.

Provided the highest quality of care to clients. Facilitated health and healing by cultivating caring relationships with patients.

Planned for discharges and communicated findings and progress in detailed reports.

05/2001 to 11/2007
Educational Consultant- Sales Director Discovery Toys City, STATE,

Educated parents in age appropriate developmental toys for their specific needs.

Went to schools, conferences, seminars and homes where I presented information on age-appropriate child development.

Used information from my occupational therapy background to service rehabilitation facilities and provide information on products to consider for purchase.

Moved up in rank, promoting leaders in my group and becoming the leader of an organization of about 75 working consultants that i coached and trained and supported.

Hosted team meetings local to my group to help with educating new individuals and encouraging others to consider sharing educational products with others for their type of work.

Always evaluated new products on the line, evaluating them for age appropriateness, ways to change activity for various ages and breakdown of skills needed to utilize the product at various ages. Shared information with fellow consultants, team, parents, educators and therapists.

Spoke at national convention on the use of Discovery Toys products for various populations.

Created and implemented developmentally-appropriate methods of using each product, that addressed all learning styles.

Trained fellow consultants, teammates, parents and educators in how to assess learning styles and how to encourage strength in weaker areas as well as using the strong areas to fall back on to thoroughly grasp a difficult topic.

Developed professional relationships with parents, teachers, directors and therapists.

Worked closely with the site director, family care workers, classroom teaching team and other specialists.

Collaborated with colleagues on developing new ways of promoting products and new ways of styles of presentations.

Answered customers' questions regarding products, prices and availability.

Emphasized product features based on analysis of customers' needs.

Responded to all customer inquiries in a timely manner.

Maintained friendly and professional customer interactions.

Executed daily cold calls to educators, therapists and parents to increase client base.

Held four classes per year with students who would sign up to attend and utilize a feature product for gift giving needs.

Moved up in rank quickly in the company, as I encouraged and promoted leadership within my team.

Earned the annual incentive trip for each full year I sold the products, taking my spouse and family to remote locations out of the country each January to December that I was with the company.

1989 to 03/1992
Occupational Therapist William Beaumont Hospital City, STATE,

Worked as a student and then full time occupational therapist in acute care with a emphasis on those patient with neurological conditions. Would attend to a new client each half or 3/4 hour.

Evaluated and treated patients according to their needs, working with other OTs and closely as well with the physical therapists on staff.

Provided recommendations for the rehab unit, out-patient therapy, and/ or home assistive devices and exercise program as appropriate.

Worked in the rehabilitation unit where I worked closely with scheduled clients as they went through an intense therapy program, instructing in transfers, mobility, and independence in ADLS. Recommended needs for home modifications provided home evaluations as needed.

Working in Work Hardening Unit where I evaluated client's ability to push/pull, lift, carry, bend, twist, sit, stand, ambulate as it related to work and made recommendations as appropriate.

Education and Training
Expected in 1989
Bachelor of Science: Occupational Therapy/ Psychology
Eastern Michigan University - Ypsilanti, MI

CPR- November 2012

Dispensing Medications- Policies and Procedures- November 2012

Have taken a variety of seminars over the years.

In most recent times, attended the Brain Injury Associates annual conference in 2012.

Right and Left Brain Specialization- 2010

Vail, Colorado- Jimmy Huego Program- CAN DO for Multiple Sclerosis

I was the only Occupational Therapist, along with 4 Physical Therapists from Beaumont Hospital, to present to the group. I led the Energy Conservation Seminar and demonstrated use of products to increase independence and conserve energy, also demonstrating increased use of energy with modification of technique.

1990- State Boards for Occupational Therapy

1989- Bachelor of Science in Occupational Therapy (4.0 maintained all throughout the program)

Minor in Psychology

Community Service

Classroom Mom and Aide, Hartland Schools, 2001-2009

Math Games Leader, Hartland Schools, 2004-2005

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School Attended

  • Eastern Michigan University

Job Titles Held:

  • Occupational Therapist/ Vocational Training Specialist
  • Occupational Therapist
  • Educational Consultant- Sales Director
  • Occupational Therapist


  • Bachelor of Science

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