Michael Kors Specialist/ Kiehl's Consultant Resume Example
Efficient Specialist/consultant skilled at connecting with people and promoting products. Open and positive communicator with fast and percise approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Energetic worker knowledgeable about business operations and customer service. Thrive in challenging, fast-paced environments. Safety-minded professional that learns fast. Highly skilled in problem solving and customer service. Friendly attitude coupled with more than 5+ years of expertise in fast paced environments. Enthusiastic employee with excellent skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Hardworking and reliable with strong ability in expedition and precision.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Processed payments and maintained accurate drawers to meet financial targets.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Received and processed cash and credit payments for in-store purchases.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Product knowledge
- Genuine sales
- Loss prevention
- Merchandising
- Marketing strategies
- Partner collaboration
- Financial goals
- Store display management
- Cash register operation
- Accurate money handling
- Retail merchandising expertise
- Sales expertise
- Retail sales
- Dispute mediation
- Assessed customer product needs and interests in order to best recommend suitable items.
- Inventory management
- Designer brand promotions
- POS system operation
- Customer assistance
- Independent judgement
- Money handling
- Problem resolution
- Walk-throughs
- Able to lift up to 50+ pounds
- Scheduling proficiency
- Neatness
- Resourcefulness
- Team collaboration
- Careful handling
- Packing expertise
- Flatbed experience
- Assisting customers
- Managed incidents
- Organization
- Team building
- Customer service
- Relationship development
- Communications
- Planning and coordination
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Resume Overview
School Attended
- Pikes Peak Community College
Job Titles Held:
- Michael Kors Specialist/ Kiehl's Consultant
Degrees
- Some College (No Degree) : Welding/Metal Work/Fabrication
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