Merchandise Sales Associate resume example with 17+ years of experience
Merchandise Sales Associate enhances customer experience by receiving, stocking and merchandising products. Consistently assists guest with making selections by maintaining up-to-date product knowledge. Creates visual merchandising displays to draw customers into departments, connect them to items and make trips memorable. Responsible and friendly cast member makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Upbeat, customer-focused Sales Associate with many years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Adept researcher, writer, and editor, including expertise in U. S. Navy terminology and acronyms. Up to date on technological and product developments, including universal specifications relevant to technical writing. Self-motivated and organized with the ability to work independently under minimal supervision. Fast learner with the ability to rapidly grasp new processes and technical information.
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- Communicated and built positive working relationships with store management and team members to foster atmosphere conducive to productivity.
- Moved and staged merchandise for greatest impact and restocked floor as necessary.
- Identified and immediately resolved customer and store needs to drive positive customer experiences.
- Recommended merchandise to customers based on needs and preferences.
- Drove sales of Pandora and Mardi Gras masks by applying proactive nature, knowledge of customer preferences and active listening skills.
- Educated customers on product and service offerings.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Recommended optimal merchandise based on customer needs and desires.
- Used Disney register system to ring up customer purchases, process payments and issue receipts.
- Stayed up to date on store promotions, payment policies and security practices.
- Communicated and built positive working relationships with store management and team members to foster atmosphere conducive to productivity.
- Identified and immediately resolved customer and store needs to drive positive customer experiences.
- Conducted pricing, merchandising and selling operations to effectively and efficiently complete assigned tasks.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended optimal merchandise based on customer needs and desires.
- Used Del Sol register system to ring up customer purchases, process payments and issue receipts.
- Stayed up to date on store promotions, payment policies and security practices.
- Created user documentation for various materials, including how-to guides and instruction manuals.
- Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
- Collaborated with specialists in other disciplines, including engineers, product management, instructional design and support in development of internal and external user manuals
- Worked with internal team to obtain in-depth understanding of products.
- Selected various graphics to accompany written material.
- Produced internal and external documents and systems that met project expectations.
- Maintained professional and technical knowledge by attending workshops, seminars and lectures.
- Edited documents for grammar, clarity, content and formatting.
- Arranged for publication, printing and distribution of writing.
- Analyzed developments in specific fields to determine need for revisions in previously published materials.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Maintained inventory in supply closet to prevent shortages.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Directed customer communication to appropriate department personnel.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Promoted yearly due to ability to work independently and accurately and achieving quality results.
- Created highly effective new history of division manual that significantly impacted efficiency and improved operations.
- Led team to achieve high ratings, earning recognition from upper management and financial reward.
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Resume Overview
School Attended
- George Washington High School
- Stratford College
- Wake Forest University
- Cerro Coso Community College
Job Titles Held:
- Merchandise Sales Associate
- Merchandise Sales Associate
- Technical Writer
- Administrative Assistant
Degrees
- High School Diploma
- Associate of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy