Customer Service Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer care. Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 5 years in retail, customer service, merchandising, and intentory. Areas of expertise include inventory, cash management and exceptional customer service. Self-directed and self-motivated team player who also works well independently.
Seasonal employee well trained in planograms, Ad-set, Downstocking, Loss Prevention, Inventory and Receiving. Worked overnights on trucks and organizing warehouse. Opening shifts I handled stock counts, and overstock. Operated many systems regarding inventory, planograms, weekly ad-sets, and online ordering systems.
Seasonal position at Seaworld. Learned and operated ticket machine. Operated turnstile entrance on average of 2,000 guests on average per day. Point-of-Sale for guests on variety of ticket sales and transactions. Maintained up-to-date knowledge on policies regarding payments, returns and exchanges. Earned reputation for exceeding sales goals.
Processed an average of 115 transactions each day in a timely manner. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Informed customers about all product lines and services offered by the company.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Helped customers from entering the store through picking the best product for their needs, and continued to help load purchases in their vehicle. Maintained soda machine stocking in the evenings, and brought in carts from parking lot into store.
Provided exemplary cleaning service for multiple frequent customers. Frequently exceeded customer's expectations, highly recommended for service with others.
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