Merchandise Associate resume example with 20+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Along with all background my ability to communicate with customers with understanding different problems.....
Skills
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Experience
Merchandise Associate, 02/2001 - 06/2022
Core Mark – Parkersburg, WV,
Core Mark – Parkersburg, WV,
- Kept work areas professional, organized and clean at all times.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Greeted all store customers, offered assistance and thanked each for patronage.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
Amazon Driver, 08/2019 - 12/2020
Fdd – City, STATE,
Fdd – City, STATE,
- Delivered goods and services to customers on time and in excellent condition.
- Maintained safe driving history with no critical incidents over [Number]-year timeframe.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Planned and executed efficient routes to optimize time and fuel costs.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Documented customer service issues, expenses, mileage and other key information.
- Collected [Description of loads] and correctly secured load in order to uphold safety standards and reduce damage.
- Documented daily mileage, gas and other data.
- Drove trucks to and from job sites to deliver workers and supplies.
- Verified contents of inventory loads against shipping papers to determine any discrepancies.
- Consulted with customers to gain feedback and address product or service concerns.
Asst. Mgr, 11/1976 - 09/1996
People's Drug Company – City, STATE,
People's Drug Company – City, STATE,
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Recruited and hired qualified candidates to fill open positions.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Worked closely with customers to understand needs and resolve diverse issues.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Oversaw daily operations, maintenance and administration of various properties.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Maintained current understanding of company offerings to better serve customers and team members.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Developed training, assessment and performance monitoring programs to coach and mentor employees.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Oversaw team development according to industry service standards to further customer loyalty.
- Assisted in store opening by setting up office space, computers and cash registers.
- Reviewed all leases to guarantee proper level of service for tenants.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Collaborated closely with management team to roll out functional and strategic initiatives.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Managed and motivated [Number] employees.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Enhanced sales by implementing merchandising and promotional improvements.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Supported sales management initiatives to optimize business development.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Followed [Job Title] advice to improve leadership and supervisory skills.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Managed new hire trainings and onboarding to keep [Type] department employees aware of company policies and procedures.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Compiled and assessed performance data, converting information into improvement plans.
- Assessed, optimized and elevated operations to target current and expected demands.
Education and Training
High School Diploma: , Expected in 06/1977
Matthew Fontaine Maury High School - Norfolk, VA
Matthew Fontaine Maury High School - Norfolk, VA
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Resume Overview
School Attended
- Matthew Fontaine Maury High School
Job Titles Held:
- Merchandise Associate
- Amazon Driver
- Asst. Mgr
Degrees
- High School Diploma
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