Merchandise Associate resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Along with all background my ability to communicate with customers with understanding different problems.....

  • Restocking processes
  • Pricing standards
  • Sales abilities
  • Signage updates
  • Marketing knowledge
  • Product placements
  • Markdowns expertise
  • Retail experience
  • Marketing Techniques
  • Cost Analysis
  • Sales Techniques
  • Floor set design
  • MS Office proficiency
  • Display resetting
  • Friendly and outgoing
  • Visual displays
  • In-store support
Merchandise Associate, 02/2001 - 06/2022
Core Mark Parkersburg, WV,
  • Kept work areas professional, organized and clean at all times.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted all store customers, offered assistance and thanked each for patronage.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
Amazon Driver, 08/2019 - 12/2020
Fdd City, STATE,
  • Delivered goods and services to customers on time and in excellent condition.
  • Maintained safe driving history with no critical incidents over [Number]-year timeframe.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Planned and executed efficient routes to optimize time and fuel costs.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Documented customer service issues, expenses, mileage and other key information.
  • Collected [Description of loads] and correctly secured load in order to uphold safety standards and reduce damage.
  • Documented daily mileage, gas and other data.
  • Drove trucks to and from job sites to deliver workers and supplies.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Consulted with customers to gain feedback and address product or service concerns.
Asst. Mgr, 11/1976 - 09/1996
People's Drug Company City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Recruited and hired qualified candidates to fill open positions.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Collaborated closely with management team to roll out functional and strategic initiatives.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Managed and motivated [Number] employees.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Followed [Job Title] advice to improve leadership and supervisory skills.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Managed new hire trainings and onboarding to keep [Type] department employees aware of company policies and procedures.
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Compiled and assessed performance data, converting information into improvement plans.
  • Assessed, optimized and elevated operations to target current and expected demands.
Education and Training
High School Diploma: , Expected in 06/1977
Matthew Fontaine Maury High School - Norfolk, VA

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Resume Overview

School Attended

  • Matthew Fontaine Maury High School

Job Titles Held:

  • Merchandise Associate
  • Amazon Driver
  • Asst. Mgr


  • High School Diploma

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