Merchandise Associate Resume Example
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MERCHANDISE ASSOCIATE
Summary
I am an open minded, self-motivated, reliable, responsible and hard working person. I
am friendly and able to work within a team setting and able to build up good working
relations with all colleagues. I am able to work under pressure and I am keen and very
willing to learn and develop new skills.
I have good listening and communication skills.
I am flexible regarding working hours and am able to work a range of shifts.
Experience
10/2017 to 10/2018
Merchandise AssociateLegends － Elkhorn , WI
- Greeted all store customers, offered assistance and thanked each for patronage.
- Kept work areas professional, organized and clean at all times.
- Offered direction and gave constructive feedback to motivate team members.
- Maintained friendly and professional customer interactions.
- Received and processed cash and credit payments for in-store purchases.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Processed shipments and maintained organized stock shelves.
- Communicated information to customers about product quality, value and style.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Shared product knowledge with customers while making personal recommendations.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Built and maintained effective relationships with peers and upper management.
- Performed assigned projects and completed checklists in an efficient and accurate manner.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Trainer for all new castmembers
06/2017 to 09/2018
Merchandise AssociateHanes Brands － Auburn Hills , MI
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Assisted guests to create the best experience for them
- Processed the payment
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Kept work areas professional, organized and clean at all times.
06/2012 to 06/2017
Retail Sales AssociateThe Tjx Companies, Inc. － Las Vegas , NV
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Greeted guests promptly with a positive attitude and asked open-ended questions to better understand their shopping needs.
- Processed all sales transactions accurately and in a timely fashion.
- Verified that all merchandising standards were maintained on a daily basis.
- Communicated store policy violations to the leadership team in a timely manner.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Recruited, hired, developed and retained retail talent for the company.
- Built and maintained effective relationships with peers and upper management.
- Communicated store policy violations to the leadership team in a timely manner.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
- Maintained compliance with export guidelines and international standards.
- Trained and coached sales associates for differents store locations.
10/2011 to 06/2012
Sales AssociateDoordash － Beecher , IL
- Greeted store customers promptly and responded to questions with knowledgeable service.
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Created attractive displays.
- Worked flexible schedule to accommodate changing customer levels.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Provided expert product and service information.
- Answered incoming telephone calls with professional and knowledgeable responses.
Education and Training
2010
High School Diploma: High School of foreign languagesLiceo Linguistico "Lombardo Radice" － CityItaly
Bachelor's degree in foreign languages
Languages:
English (phonology, morphology and professional communication)
French (phonology, morphology and professional communication)
Spanish (phonology, morphology and professional communication)
Skills
- Polite ad help-full
- Ability to prioritize
- Multi task
- Self motivated
- Dynamic
- Extremely organized
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Resume Overview
School Attended
- Liceo Linguistico "Lombardo Radice"
Job Titles Held:
- Merchandise Associate
- Retail Sales Associate
- Sales Associate
Degrees
- High School Diploma : High School of foreign languages
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