merchandise associate resume example with 1+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field. Great with computer and filing work as well. And very well with maintaining constant cleanliness.

  • Retail experience
  • Markdowns expertise
  • Sales abilities
  • Product placements
  • POS systems knowledge
  • Store maintenance
  • Friendly and outgoing
  • Speaking clearly
  • Cleaning and sanitation skills
  • Outstanding cleanliness
  • Maintaining clean work areas
Education and Training
Pineywoods Community Academy High School Lufkin, TX Expected in 05/2020 High School Diploma : - GPA :
  • Ranked in Top 20% of class
  • National Honor Society Member
  • 3.2 GPA
Sam Houston State University Huntsville, TX Expected in 05/2024 : Biomedical Sciences - GPA :
Hanes Brands - Merchandise Associate
Boston, MA, 12/2020 - 01/2021
  • Kept work areas professional, organized and clean at all times.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Greeted all store customers, offered assistance and thanked each for patronage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
Hanes Brands - Merchandise Associate
Byron Center, MI, 06/2020 - 08/2020

Same as above ( #1 ) , I left for college at SHSU in August of 2020.

Twin Liquors Lp - Retail Sales Associate
Lockhart, TX, 01/2020 - 08/2020
  • Help customers load purchased equipment when necessary.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Wegmans Food Markets, Inc. - Sales Associate
Blasdell, NY, 10/2018 - 01/2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Won store sales competition for JCPenney credit cards, resulting in gift cards, store $5 off coupon, candy, etc.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

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Resume Overview

School Attended

  • Pineywoods Community Academy High School
  • Sam Houston State University

Job Titles Held:

  • Merchandise Associate
  • Merchandise Associate
  • Retail Sales Associate
  • Sales Associate


  • High School Diploma

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