SEARCH

Merchandise Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
R
MERCHANDISE ASSOCIATE
Summary

Gifted merchandiser with exceptional stocking, arranging and promotional planning abilities. Proven skills in coordinating with store leaders and advertising managers to develop and implement successful merchandising plans for seasonal changes and special events. Talents include building and setting merchandise on correct and optimal shelves based on what sells and doesnt sell.

Proactive merchandising professional with proven expertise in sales and service. Proficient in building displays, executing promotions and developing seasonal plans. Good report writing, documentation and records management skills.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Retail experience
  • Sales abilities
  • Merchandising plan development
  • Equipment Operation
  • Team building
  • Communication
  • Strong willed
  • Attentive to detail
  • Drive to work hard, and well.
Experience
Merchandise Associate
City, StateCompany Name/Aug 2019 to Current
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
  • Consulted with management and advertising teams to plan optimal promotions.
Member Service Representative
City, StateCompany Name/Aug 2019 to Current
  • Prepared, completed and processed customer account forms and database changes.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Offered exceptional customer service to differentiate and promote company brand.
  • Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted in maintaining accurate records by verifying and updating member account information.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Communicated information to customers about product quality, value and style.
  • Cross-trained in different internal databases and service positions to help team members meet coverage demands.
  • Kept member service area clean and neat with well-stocked supplies and fliers.
Cashier
City, StateCompany Name/Aug 2019 to Current
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintenance Worker
City, StateCompany Name/Sep 2018 to Jul 2019
  • Cleaned and restored building interiors damaged by fire, smoke or water.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Maintained performance by cleaning and lubricating components such as scruber hose and scruber pads.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Replaced bulbs in light fixtures and regularly checked smoke and carbon monoxide detectors to maintain proper functionality.
  • Cleaned restrooms using ammonia and other chemicals to minimize spread of germs.
Education and Training
High School DiplomaBryan Station High SchoolMay 2016City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Bryan Station High School

Job Titles Held:

  • Merchandise Associate
  • Member Service Representative
  • Cashier
  • Maintenance Worker

Degrees

  • High School Diploma

Similar Resumes

View All
Merchandise-Associate-resume-sample

Merchandise Associate

San Jose, California