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Dear Hiring Manager: Thank you for taking the time to review my resume. I am seeking a position where I can develop and excel while giving my all to the company. I'm a team player who works well with others but I also have a self-starting personality. I'm a talented Merchandise Reconciliation associate, well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Within less than two years I've achieved excellent inventory evaluations because of the knowledge of marketing products within stores to maximize product profitability. I boosted sales on alcohol by 128 percent from the pervious year by making attractive merchandising displays. Creative and highly organized with skills to meet any promotional need. I have experience in markdowns, special promotions and seasonal displays. I move merchandise, stock shelves and adjust racks for most effective impact. I was a stocker for three months before receiving a promotion as a MRA which makes me multi-talented. I was consistently rewarded or acknowledged for success in planning and operational improvements.
I look forward to meeting soon.
Thank you!
Jessica Claire
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- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Stocked merchandise every day, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with Asset Protection to effectively cut down on defective items in storage and in shipments.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Completed physical inventory counts each day.
- Managed timely and effective replacement of damaged or missing products.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Tracked production and quality control systems to proactively identify deficiencies.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Created and enforced detailed organization processes to increase quality service standards.
- Orchestrated positive customer experiences at all stages by overseeing every area of production.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Provided continuous evaluation and feedback to server employees.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity. from satisfied customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used cash registers and credit card machines to cash out customers, handling average sale of $10 - $200.00 per table.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Displayed enthusiasm and promoted outstanding service to customers, successfully increasing referrals and walk-in business.
- Prepared beverages and filled food orders for customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used cash registers and credit card machines to cash out customers, handling average sale of $10.00 - 200.00 per table.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Atlanta Technical College - Atlanta, Georgia
- Received an above exception for yearly evaluation twice
- 128 percent higher in sales for alcohol from previous year
- Excellent scores for yearly inventory twice
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Resume Overview
School Attended
- Atlanta Technical College
Job Titles Held:
- Merchandise Associate
- Waitress Trainer
- Security Guard
- Waitress / Sales Associate
Degrees
- GED
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