merchandise associate resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

With extensive training and education from the Aesthetic Science Institute, I'm driven to pursue a career in the beauty industry. With the confidence and passion for enhancing and maintaining the appearance as well as the health of the human skin, I am eager to find a salon who will help to further expand my knowledge and skills within the beauty industry.

Work History
03/2019 to 08/2020
Merchandise Associate The Realreal, Inc. Walnut Creek, CA,
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Merchandised new stock to appeal to customers
  • Created attractive displays to promote items.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Assembled promotional displays
  • Downstocked daily and cleaned all selling space in the store daily to better serve customers.
  • Serviced specific areas of the store that are high in demand.
  • Resets were MSTS main priority aside from customer support, which included big resets like Halloween and Christmas which entailed building displays and setting up product to planogram standards.
  • Safely operated power equipment when needed to complete tasks.
10/2018 to 01/2019
Sales Associate Gpm Investments Riegelwood, NC,
  • Opened and closed clothing/shoes and accessories departments.
  • Kept fitting rooms neat and organized needed to maintain a steady workplace environment.
  • Organized and stocked shelves and as well as other selling spaces to help with visual appeal.
  • Dressed mannequins in up to date fashion to peak interest, promote sales, boost revenue.
  • Merchandise returns known as reshop, as well as putting away fitting rooms "go backs" back to the correct selling location.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Solved customer challenges by offering relevant products if what they wanted is unavailable.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Product knowledge on full range of merchandise, including mens/womens/kids shoes, clothing, and accessories.
12/2016 to 12/2017
Sales Associate Gpm Investments Rock Hall, MD,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates
  • Delivered high level of assistance by locating products and checking store system for merchandise in store as well as online.
  • Processed product returns and assisted customers with other selections and needs.
  • Completed orders through the system and organized product deliveries to meet customers satisfaction.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Trained new associates in relation to company processes, product knowledge, customer service and selling techniques.
  • Engaged with customers to effectively build lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging as well as security tagging.
  • Sold full range of products, including clothing, accessories, makeup, shoes and perfume.
  • Unloaded and prepared truck deliveries once a week as well as twice a week on occasion.
  • Kept receiving and stockrooms clean, safe and organized to better help and serve customers as well as maintain a safe workspace for associates.
  • Assisted in inventory prep and procedures yearly.
Expected in to to
High School Diploma:
Niskayuna High School - Schenectady, NY
Expected in 09/2021 to to
The Aesthetic Science Institute - Latham, NY
  • Sales
  • Customer Service
  • Cash Handling
  • Store Merchandising
  • Cash Register Operation
  • Customer Complaint Resolution
  • Equipment monitoring
  • Store organization
  • Planograms
  • Equipment operation
  • Price tagging and shelf labeling
  • Product inventory
  • Reliable and punctual
  • Promotional support
  • Time management
  • Detail oriented
  • HydraFacials
  • Facials
  • Massage
  • Microdermabrasions
  • Extractions
  • Body Treatments

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Resume Overview

School Attended

  • Niskayuna High School
  • The Aesthetic Science Institute

Job Titles Held:

  • Merchandise Associate
  • Sales Associate
  • Sales Associate


  • High School Diploma

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