LiveCareer-Resume

mental health technician patient care technician resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Motivated Patient Care Assistant knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy.

Skills
  • Mental health care
  • Mental Health Treatment
  • Patient Bathing
  • Healthy living activities
  • Direct care
  • Emergent care
  • Basic patient care
  • Psychiatry and mental health
  • Mental health counseling
  • Emergency room care
  • Certified Nursing Assistant
  • Hospital Experience
Work History
Mental Health Technician/Patient Care Technician, 03/2020 - Current
State Of Oklahoma {"@Context":"Http://Schema.Org", "@Type":"Jobposting",
  • Performed scheduled patient safety checks and documented results to establish patients' well-being
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being
  • Assessed clients upon admission and discharge to detox; took blood draws for labs
  • Charted on each patient daily
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Obtained biological specimens for ordered tests and prepared for laboratory transport
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
  • Promoted good oral and personal hygiene by aiding male patients with shaving, bathing and teeth brushing
  • Start IVs and draw blood
Mental Health Technician, 07/2015 - 03/2020
Medstar Health Dundalk, MD,
  • Attended therapeutic educational group meetings and supported patients with guidance from RN or Social worker medical professional.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Counseled and mentored clients on substance use and life choices.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Assisted and counseled 20 patients daily.
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
Patient Care Technician, 02/2012 - 07/2015
Quipt Home Medical Duncan, SC,
  • Start IVs and draw blood
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Recognizes emergent situations such as patient need for CPR/choking procedure and initiates immediate action based upon medical center policy
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
  • Assisted patients with activities of daily living under guidance of RN
  • Answered over 25 light or bell calls per shift to respond to patient requests and needs
  • Documented observations and baseline measurements in medical records
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding
  • Performs simple and complex procedures related to dressing changes, wound skin care, catheter care and suppository application, Oxygen equipment setup, prosthetic application, tracheal suctioning, and other patient care needs
Customer Service Representative, 12/2007 - 12/2011
Star Tek City, STATE,
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Educated customers on promotions to enhance sales
  • Consulted with outside parties to resolve discrepancies and create effective solutions
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
  • Responded to customer requests for products, services and company information
  • Answered constant flow of customer calls with up to 50 calls in queue per minute
Education
: CNA, Expected in 08/2021
-
Avalon Medical Career Academy - Houston, TX,
GPA:
Status -
CNA: CNA, Expected in 2011
-
Central Louisiana Medical Academy - Alexandria, LA,
GPA:
Status -
High School Diploma: , Expected in 03/2008
-
Aiken Optional - Alexandria, LA,
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Avalon Medical Career Academy
  • Central Louisiana Medical Academy
  • Aiken Optional

Job Titles Held:

  • Mental Health Technician/Patient Care Technician
  • Mental Health Technician
  • Patient Care Technician
  • Customer Service Representative

Degrees

  • CNA
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: