Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and scientific skills that I have learned as a biology student in order to future my knowledge on effective medicine in the work field.

  • Microsoft Office
  • Verbal and Written Communication
  • Mental Illness Treatment
  • Patient Counseling
  • Critical Thinking
  • Interpersonal Skills Development
  • Attention to Detail
  • Needs Assessment
  • Behavior Observation
  • Problem Solving
  • Crisis Management
  • Care Coordination
  • Mental Health Assessment
  • Health Management Instruction
  • Nursing Assistance
  • Patient Admission
  • Patient Restraint
  • Encouragement and Motivation
  • Recreational Activity Planning
  • Decision Making
  • Medical Records Maintenance
  • Indirect Patient Care
  • Patient Interviews
  • Clinical Documentation
  • Psychological Therapy Treatments
  • Patient and Family Education
  • Medical Records Requests
  • Clerical Functions
  • Inpatient Treatment
  • Progress Documentation
  • Medication Administration
  • Activities of Daily Living ADL Assistance
  • Treatment History Review
  • Medical Provider Training
  • Adaptability and Flexibility
  • Community Re-entry Planning
  • Interdisciplinary Collaboration
  • Employee Training
  • Developmental Disability Rehabilitation
  • Physical Condition Assessments
  • Rapport Building
Work History
Mental Health Technician, 11/2021 to Current
Universal Health ServicesPanama City, FL,
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.

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Direct Support Professional, 09/2018 to 11/2021
Trudeau Memorial CenterCoventry, RI,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Helped diagnose patients and deliver treatments with medication administration and specimen collection.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming information requests for several busy executives.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Completed regular check-ins and progress report for each client.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained entire family's schedule and organized events.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.

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Lab Technician Intern, 09/2016 to 09/2018
Hewlett Packard EnterpriseBoise, ID,
  • Oversaw items in inventory and reordered before supplies diminished.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Prepared blood smears and determined levels of normalcy.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Processed patient specimens according to priority and documented results.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Assisted with safe transfusions by conducting tests and completing blood counts.
  • Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Analyzed experiment and test results to validate adherence to standards and specifications.

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Bachelor Of Arts: Biology And Integrative Health , Expected in 08/2021
Georgian Court University - Lakewood New Jersey ,
Associate Degree In Science : Biology, Expected in 08/2016
Essex County College - Newark, NJ

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School Attended

  • Georgian Court University
  • Essex County College

Job Titles Held:

  • Mental Health Technician
  • Direct Support Professional
  • Lab Technician Intern


  • Bachelor Of Arts
  • Associate Degree In Science

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