mental health technician resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Enthusiastic Mental Health Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of mental health and substance abuse and training in clinical situations. Motivated to learn, grow and excel in the mental health and substance abuse field.
Skills
Discharge Planning
Excellent Customer Service Skills
Patient Care
Rehabilitation
Treatment Planning
Good listening skills
Compassion
Reading comprehension
Analytical skills
Multitasking abilities
Excellent work ethic
Basic math
Computer skills
Responsible
Office 365 software proficiency
Training & Development
Work History
Mental Health Technician, 02/2021 - Current Catholic Health Initiative – Corning, IA,
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Attended therapeutic educational group meetings and supported patients with guidance from RN or medical professional.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
Counseled and mentored clients on substance use and life choices.
Treated clients and families with respect and dignity.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Charted on each patient daily.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Assisted and counseled 5-16 patients daily.
Head Bartender, 01/2020 - 01/2021 Hyatt – White Plains, NY,
Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
Poured and prepared mixed drinks for over 50 customers daily and created new libations drawing in clientele.
Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept bar presentable and well-stocked to meet all customer needs.
Maintained inventory and ordered new supplies when needed.
Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Followed alcohol awareness procedures for prevention of intoxicated guests.
Performed event coordination for larger parties and gatherings.
Closed out cash registers nightly with accuracy and prepared cashier report.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Poured and prepared mixed drinks for over 30 customers daily and created new libations drawing in clientele.
Set up glassware, liquor and other necessary supplies for special events.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Set up bar for operation, obtained cash bank and stocked service bar.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
Certificate of Completion: Nursing Education, Expected in 08/2021 - James A Rhodes State College - Lima, OH GPA: Status -
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