Mental Health Technician Resume Example Company Name

MENTAL HEALTH TECHNICIAN

♦www.linkedin.com/in/susana-owusu-ansah

Professional Summary

Competent IT Specialist well-versed in assisting program users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operate alone to troubleshoot and fix concerns.

Skills

CompTIA Security+ certified
Data Entry
MS Office

Customer service expert
Troubleshooting Technical Issues
IT Support

Work History

Mental Health Technician, 05/2016 to Current
Company Name – City, State

Supported operations for Air Force Material Command's largest Mental Health Clinic as paraprofessional by assisting 118 personnel in delivering care to 26 tenant units and 62K patient encounters valued at $1.5M
Managed operation of computerized patient screeners (BHDP) by providing oversight and trouble shooting of system that supported 5 clinics enabling accessibility of 17K appointments
Conducted Mental Health triages, assessments, psycho educational groups, briefings and acute coordination of care for over 600 patients
Provide appointment and scheduling management for Intensive Outpatient Program in coordination with multidisciplinary treatment which bolstered resiliency for over 75 high risk patients
Sole Mental Health Protected Health Information Management Tool (PHIMT) monitor ensuring compliance with HIPAA reporting and tracking which safeguarded sensitive medical information
Led Deployment Clearance team to verify member's psychological stability that ensured world-wide deployability for 200 war fighters
Trained 280 personnel on Occupational Safety and Health Administration's (OSHA) driven Voluntary Protection Program (VPP) data that decreased incidents by 20%
Counseled and mentored 15 clients on substance use and life choices
Boosted safety for military family support agencies by conducting 130 Installation Records Check (IRC) that ensured that highest quality candidates were identified for job placement
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients
Assisted and counseled 80 patients daily
Verified important patient information such as name , date of birth and Last four for entry into patient management system
Used AHLTA and CHCS to schedule and manage patient appointments

Administrative Executive, 01/2014 to 05/2016
Company Name – City, State

Planned and executed events for employees and clients, including managing logistics, budgeting and vendor relations.
Delivered top-notch administrative support to 15 office staff, promoting excellence in office operations and increased productivity levels.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation. for 15 drivers.
Produced highly accurate internal and external letters and memoranda to ensure effective communication between clients.
Prepared and distributed team-based communications to foster collaboration and enhance team morale for 35 employees.
Sorted, opened and routed incoming correspondence and deliveries to help 3 senior leaders respond quickly to business and customer requirements.
Conducted thorough research using diverse resources to assist professional staff and drivers with routine and special project tasks that reduced cost and ensured efficient use of resources.
Scheduled appointments and meetings, organized materials and prepared rooms for important conferences and events.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.

Estate Manager, 04/2008 to 12/2013
Company Name – City, State

Responsible for overseeing operations in Greater Accra region which included 3 Offices
Ensured all housing and recreational facilities fell within applicable codes and safety regulations through thorough quarterly inspections and regular maintenance
Organized bi-weekly public open house events to entice buyers and new clientele
Assisted in land acquisition for development of apartments and condos as both new developments and additions to existing communities
Participated with 15 local construction companies and housing communities such as homeowners associations to promote new development and ensure safety of occupants at all times
Developed building project budgets and collaborated with building design teams and contractors
Oversaw building and maintenance of outdoor facilities such as picnic areas, playgrounds, exercise facilities and pools
Sustained relationships with local 25 brokers to provide broad network of professional services for over 300 clients
Worked closely with clients to facilitate appropriate loans, inspections and credit reports
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership

Education

Master of Science: Cyber Security, OngoingAmerican Public University System - City, State

Bachelor of Arts: Business Management, 09/2013
Garden City University College - City

Associate of Arts: Estate Management, 07/2007
Technical University - City

Resume Overview

School Attended

American Public University System
Garden City University College
Technical University

Job Titles Held:

Mental Health Technician
Administrative Executive
Estate Manager

Degrees

Master of Science : Cyber Security, Ongoing
Bachelor of Arts : Business Management , 09/2013
Associate of Arts : Estate Management , 07/2007

Mental Health Technician Resume Example

Resume Score: 80%

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