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mental health technician resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Four years of experience as a Mental Health Technician. A level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and support in patient care. Capable of handing multiple tasks at once.

Skills
  • Verbal and Written Communication
  • Accu checks /Blood pressure
  • Treatment Plans Development
  • Implementation, and Evaluation, Mental Illness/ Addictive Disorder Treatment
  • Attention To Detail,
  • Epic /Electronic Medical Records
  • CPR Certified, First Aid
  • Team Player
  • Psychiatric Disorders
  • Maintaining Safety Standards
  • Excellent Customer Service Skills
  • Medical Terminology Knowledge
  • Mental Health Support
  • Patient Assessments
  • Charting and Clinical Documentation
  • HIPAA Requirements
  • Therapeutic Facilitation
  • Patient Referral
  • Safety Behaviors
  • Support Patients
  • Activities of Daily Living (ADL) Assistance
  • Discharge Planning
Education
Overbrook High School Philadelphia, PA Expected in 06/2017 High School Diploma : - GPA :
Work History
Lowell General Hospital - Mental Health Technician
Revere, MA, 12/2020 - Current
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Lowell General Hospital - E-Commerce Personal Shopper
Lowell, MA, 03/2018 - 11/2020
  • Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
  • Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and delivery metrics.
  • Aided new customers during e-commerce service registration processes to enable return patronage.
Hahnemann Hospital - Mental Health Technician
City, STATE, 02/2018 - 06/2019
  • Responsible for doing regular 15-minute bed checks on each patient, recognizing, preventing, and responding to patients who were acting as a danger to themselves or others.
  • Worked with medical staff and security to monitor the behavior of patients in seclusion.
  • Assisted patients in daily living activities utilized infection control methods and provided basic health care according to the age and requirements of the patient.
  • Documented observations, interventions, and group activities in the patient record.
  • Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
  • Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
  • Maintained accurate client documentation and active communication with fellow nursing staff, administration, and clients.
  • Flexible and experienced in all levels of client care needs, including varying shift assignments.
  • Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships.
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.

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Resume Overview

School Attended

  • Overbrook High School

Job Titles Held:

  • Mental Health Technician
  • E-Commerce Personal Shopper
  • Mental Health Technician

Degrees

  • High School Diploma

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