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Mental Health Technician Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Discharge Planning
  • Excellent Customer Service Skills
  • Patient Care
  • Rehabilitation
  • Treatment Planning
  • Patient Assessment
  • Supervision
  • Training & Development
  • Planning and Coordination
  • Data management
Work History
03/2020 to Current MENTAL HEALTH TECHNICIAN Reno Behavioral Healthcare Hospital | Reno, NV,
  • Provide assistance to patients on unit.
  • Ensure patients are well kept during visit.
  • Ensure safety of patients.
  • Assist with transporting patients.
  • Coordinate mental health services.
  • Identify personal needs of patients.
  • Monitor and document care.
  • Assist in patient assessment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Assisted and counseled over 30 patients daily.
04/2019 to 02/2020 CAMPUS COORDINATOR STRAYER UNIVERSITY | City, STATE,
  • Provide assistance to campus director, admissions manager, admissions officers, business office, and academics – for Houston market.
  • Review inventory, order office/kitchen supplies, ensure campus is organized.
  • Track and manage new and continuing student admissions information to ensure that financial aid is processed in timely manners.
  • Process new student transcript requests and conduct follow-up with institutions as necessary until official transcripts have been received.
  • Transitioned office and resources from Stafford campus to northwest Houston campus.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Increased school registrations over 50% with improved promotional approaches, outreach strategies and parent engagement plans.
  • Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
01/2015 to 04/2019 ASSISTANT OFFICE MANAGER & LEAD TEACHER PRIMROSE SCHOOL OF KELLIWOOD | City, STATE,
  • Managed, trained, supervised, and coordinated schedules for (12) teacher assistants.
  • Coordinated facilities, technical services, and catering for multiple events for students.
  • Created and implemented office procedures for staff of (45).
  • Ensured legal compliance while teaching students – as well as company policies and procedures.
  • Coordinated all travel authorizations, made travel arrangements, and processed reimbursements for director, students, staff, and official guests.
  • Collaborated and supported internal/external customers and vendors by providing accurate, courteous responses to parents and students.
  • Worked independently daily to service (300) students and (45) staff members while making consistent decisions to develop strong client relationships.
  • Ensured compliance while servicing calls.
  • Processed timesheets for all teachers.
  • Consolidated monthly reporting requirements from each area.
  • Reviewed, on average, (15) student assessments on abilities of: reading, math, science, art, music, social and physical activities.
  • Maintained a peaceful and safe learning environment.
  • Maintained weekly and monthly classroom updated.
  • Maintained individual student updates.
  • Profile.
  • Skillful in communicating with various departments and individuals to assess need, understand perspective, and cultivate working relationships.
  • Effective in working in a fast-paced, team driven environment with high prioritization skills.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Expected in 12/2021 Associate of Applied Science | Nursing LONE STAR COLLEGE, CY-FAIR, GPA:
Expected in 08/2015 Bachelor of Arts | Health Prairie View A & M University, Prairie View, TX GPA:
Accomplishments
  • SKILLS 50+ WPM TYPING SPEED CPR/FIRST AID CERTIFIED CUSTOMER SERVICE MICROSOFT OFFICE SUITE VARIOUS INTERNAL DATABASES JessicaM.
  • ClaireMedical Professional.

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Resume Overview

School Attended
  • LONE STAR COLLEGE
  • Prairie View A & M University
Job Titles Held:
  • MENTAL HEALTH TECHNICIAN
  • CAMPUS COORDINATOR
  • ASSISTANT OFFICE MANAGER & LEAD TEACHER
Degrees
  • Associate of Applied Science
  • Bachelor of Arts