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Mental Health Technician Resume Example

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MENTAL HEALTH TECHNICIAN
Summary

Caring Mental Health Tech willing to work as many hours per week as necessary. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients. No matter what will always give one hundred percent.

Skills
  • Retail sales
  • Cash register operation
  • Customer assistance
  • Teamwork
  • Retail merchandising expertise
  • Approachable
  • Flexible
  • Dedicated team player
  • Reliable and dependable
  • Relationship selling
  • Organized
  • Cheerful and energetic
  • Positive outlook
  • Knowledge of medical terminology
  • Patient assessment
  • Patient and family focused
  • CPR and BLS certified
  • Psychiatric and mental health care
  • Patient-oriented
Experience
Central State Hospital | Louisville , KYMental Health Technician01/2019 - Current
  • Provided excellent service to patients through personable communication.
  • Supported patients by identifying and addressing mental health challenges.
  • Handled various patient-oriented duties, including vital sign monitoring, and patient behavior assessments.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Always provided a listening ear to each patient, advocated for every patient.
Louisville Metro Emergency Service | Louisville , KYEmergency Medical Technician04/2018 - 10/2018
  • Demonstrated dedication to providing quality care through continued training and education.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.
  • Assessed incident scene upon arrival to determine level of safety for all first responders.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Delivered emergency care to individuals involved in motor vehicle accidents, and falls.
  • Was unable to pass the final certification exam, so had to leave the job.
Old Navy | Bowling Green, KYRetail Sales Associate03/2012 - 04/2018
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Provided every customer with professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Offered coupons and special deals to increase quantity of customer spending. Encouraged them to open an Old Navy credit card.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Assisted in ringing up sales at registers and bagging merchandise.
Education and Training
Western Kentucky University | Bowling Green, KYAssociate in Interdisciplinary Studies 05/2017
  • Major in Health and Human Services
Bowling Green High School | Bowling Green, KYHigh School Diploma05/2012
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Resume Overview

Companies Worked For:

  • Central State Hospital
  • Louisville Metro Emergency Service
  • Old Navy

School Attended

  • Western Kentucky University
  • Bowling Green High School

Job Titles Held:

  • Mental Health Technician
  • Emergency Medical Technician
  • Retail Sales Associate

Degrees

  • Associate in Interdisciplinary Studies
    High School Diploma

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