Mental Health Technician Resume Example Meridian Behavioral Healthcare

MENTAL HEALTH TECHNICIAN

Summary

Dedicated Caregiver highly experienced in addressing both physical and emotional patent needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Skills

Related
Drafting forms/Documents, Time management, Organization, Direct care, Patient care, Licensed phlebotomist, Personable, Leadership skills, Management skills, Problem Solver, Great interpersonal communication skills, Great listener, self-starter, self-motivated.
Computer
Microsoft Office Suite, Task management
Core Competencies & Strengths
Communication - Excellent written and oral communication skills
Prioritizing - Well organized & detail oriented
Management & leadership - extensive experience managing and leading a team.
Self Starter - Self- motivated, driven problem solver.
Task & Time management - Deadline oriented while producing quality work.
Auditing, Producing
Balance, Quality
Basic, Reporting
Clerical, Scheduling
Oral communication, Self- motivated
Interpersonal communication, Self-motivated
Conflict management, Self Starter
Client, Self-starter
Clients, Supervision
Decision making, Phone
Detail oriented, Time management
Documentation, Troubleshoot
Drafting, Vital signs

Filling, Well organized
Forms, Excellent written
Hiring
Inventory
Leadership
Leadership skills
Management skills
Managerial
Managing
Mediation
Microsoft Office Suite
Office
Organizational
Patient care
Payroll
Problem Solver
Charting and clinical documentation
Supervision
First Aid/CPR
Problem resolution
Customer service
Team management

Experience

Mental Health TechnicianMeridian Behavioral Healthcare | Gainesville, FL | Jan 2019-Current

This position is responsible for the provision of direct client care and interaction under the supervision of an RN, RN Shift Manager, physician or designated delegate.
In addition, documents or assists with completion of documentation.
This position has potential for exposure to blood and body fluids.
15-minute client checks, therapeutic activities, vital signs, 1:1's if required, care and custody, snacks and food ordering, hygiene supplies, other assignments as directed by RN; Detox Unit - calls for appointments, maintains wait list.
Willing to be an active participant in client restraints, as needed.
Professional References.
Provided excellent service to patients through personable communication.
Documented patient interactions in compliance with HIPAA requirements.

Residential ManagerThe ARC of Alachua County | Gainesville, FL | Jan 2014-Current

Supervised a team of 14 employees, heading scheduling, training and payroll.
Coordinated their daily work schedules and tasks.
Served as the liaison between the organization and their clients and their parents.
Developed staff schedules as well as feeding schedules for clients.
Handled payroll for approximately 14 employees on a weekly basis.
Coached and training staff through their onboarding process.
Maintained weekly and monthly reports for clients.
Developed conflict management and mediation skills.
Performed inventory on onsite products on a monthly basis.
Performed basic clerical duties such as maintaining the office's filling system, communication with outside support, screening site phone calls and emails.
Performed clerical & managerial duties including, interviewing/hiring and evaluations.
Direct care with clients.

Lead Shift SupervisorButler's Group Home, LLC | Gainesville, FL | Dec 2012-Apr 2014

Monitored daily operations for quality and adherence to work order specifications.
Enforced rules and procedures for accuracy, efficiency and safety.
Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
Supervised, trained and guided team by coaching on daily activities.
Documented timecard data, maintenance logs and production logs.
Communicated daily schedule and delegated work to employees.
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Worked with supervisory medical staff to review cases and improve care.
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Transported patients to and from medical, dental and personal care appointments.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Administered all necessary medications as directed by care plan.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Coordinated with doctors and registered nurses to develop care plans for patients.

Customer Service SpecialistNew Life Cleaning Service , LLC | Gainesville, FL | Jan 2010-Jan 2014

Served as the face of my specific office, greeted customers and assisted staff with maintaining the waiting area.
Managed and maintained staff schedules and appointments in an appointment management system.
Ensured that staff as well as customers followed corporate security rules and regulations.
Maintained cash drawer and made nightly deposits.
Professionally handle a high volume of incoming calls to help facilitate, analyze and resolve (i.e., troubleshoot) customer issues; strive to resolve customer issues via one call resolution guidelines and/or escalate as appropriate.
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products, services and account support.
Maintain a balance between company policy and client benefit in decision making.
Ability to handle confidential and sensitive customer and organization information.
Documents and tracks all customer call-related information in organizational platforms for auditing, reporting and compliance purposes.
Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
Meet or exceed company and client performance metrics by following the policy, procedures and training.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Supervised invoice creation and submission to enable prompt and efficient customer billing.
Coordinated office activities to streamline operations and promote compliance with organizational policies.

Education and Training

AA: NursingJersey College | | Jacksonville, Fl | 2020

Activities and Honors

Member, Alumni Association
National Honor Society
Salvation Army Volunteer
Goodwill Drive Volunteer
Meals on Wheels Volunteer/ Donator
Ronald McDonald House Volunteer

Certifications

First Aid/CPR/BLS
Medication Administration
Licensed Practical Nurse

Resume Overview

Companies Worked For:

Meridian Behavioral Healthcare
The ARC of Alachua County
Butler's Group Home, LLC
New Life Cleaning Service , LLC

School Attended

Jersey College

Job Titles Held:

Mental Health Technician
Residential Manager
Lead Shift Supervisor
Customer Service Specialist

Degrees

AA : Nursing

Mental Health Technician Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes