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Medical Scribe + Medical Assistant Resume Example

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MEDICAL SCRIBE + MEDICAL ASSISTANT
Professional Summary

Outgoing make-up artist performing variety of beauty services with excellent technique and precision. Enthusiastic professional committed to helping each person look and feel wonderful. Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.

Skills
  • Customer service
  • Product Knowledge
  • Product expertise
  • Customer consultation
  • Excellent verbal communication
  • Records maintenance professional
  • Resourceful and reliable worker
  • Medical terminology expert
  • EMR / EHR
  • Patient referrals expert
  • Skin Care
  • Makeovers
  • Facials and makeup applications
  • Anatomy
  • Close attention to detail
  • Adept multi-tasker
  • Office support (phones, faxing, filing)
  • ICD-10 (International Classification of Disease Systems)
  • Medical transcription
  • Excellent verbal communication
Work History
Medical Scribe + Medical Assistant , 11/2017 to Current
Virginia Family Medicine LLC – Fairfax, VA
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
  • Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
  • Submitted orders for additional tests and examinations.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Selected appropriate ICD-10 and CPT codes for records.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Documented patient medical histories, vitals and test results in electronic health records system.
  • Transcribed sensitive documents with complete confidentiality.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Monitoredpatient reactions after administering medications or vaccines/injections.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options based on discussion with doctor.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Eyewear Consultant + Patient Service Coordinator, 11/2015 to 10/2018
MyEyeDr. – Tyson's Corner – Arlington, VA
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting(s).
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
  • Respected patients by recognizing rights and maintaining confidentiality.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Fitted and dispensed eyeglasses and contact lens products, verifying fit and prescription accuracy.
  • Assisted optometrist with diagnostic tests such as refraction, contact keratometry and slit lamp examinations.
  • Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Product Consultant + Makeup Artist , 12/2013 to 05/2016
Sephora – Dulles, VA
  • Assisted customers with product needs and introduced new store offerings.
  • Attended trainings and workshops to learn about new products and then shared this information with customers.
  • Demonstrated products to help customers try out offerings before making purchases.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Established long term customer relationships by using effective communication and active listening skills.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Education
Bachelor of Science: Biology, 2019
Virginia Commonwealth University - Richmond, VA
Advanced Studies Diploma: 2014
George Marshall High School - Vienna, VA
Additional Information

Research:

  • Massey Cancer Center, Virginia Commonwealth University (August 2018 - May 2019)

Volunteering:

- American Red Cross, Virginia Commonwealth University

  • Assisted in blood drive registration

-Children for a Better World, Virginia Commonwealth University

  • Assisting children at local elementary school with their homework

- American Cancer Society

  • Working at fundraising booths

Islamic Relief USA

  • Fundraising for underprivileged 3rd world countries
  • Care packages with school supplies

Center of Health and Human Rights (CHHR)

  • Medical assistant and scribe volunteer through Homestead
  • Care package distribution to patients at Massey Cancer Center
  • Soup Kitchen volunteer

- Volleyball Coach Assistant

  • Drills, stretches and warm-up exercises
  • Team dinner organization
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Resume Overview

Companies Worked For:

  • Virginia Family Medicine LLC
  • MyEyeDr. – Tyson's Corner
  • Sephora

School Attended

  • Virginia Commonwealth University
  • George Marshall High School

Job Titles Held:

  • Medical Scribe + Medical Assistant
  • Eyewear Consultant + Patient Service Coordinator
  • Product Consultant + Makeup Artist

Degrees

  • Bachelor of Science : Biology , 2019
    Advanced Studies Diploma : 2014

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