medical scribe resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am a driven Medical Scribe successful at carrying out daily duties such as following optometrists closely and documenting all manner of assessments, results and treatment plans. I am a reliable and focused professional with 8 years' experience and a strong desire to make a positive impact on those around me. I pride myself on being a well-organized employee with experience analyzing and validating patient information, diagnoses and insurance information. I adapt well to new challenges when they are presented and thrive in an environment with positive energy and opportunities for advancement.

  • Paperwork submission
  • Knowledge of ICD-10, CPT and HCPCS codes
  • Patient history expertise
  • Records organization
  • Documentation abilities
  • Good written communication
  • Maintains strict confidentiality
  • HIPAA requirements
  • Strong planning skills
  • Electronic Medical Record (EMR) software (Compulink)
  • Team player with positive attitude
  • Transcription
  • Strong work ethic
  • Ophthalmology coding
  • Deadline-driven
  • Patient-focused care
Education and Training
Indiana University Southeast New Albany, IN Expected in 05/2020 Coding Technology Certificate : Natural Sciences - GPA :
  • Completed coursework in Medical Coding, Body Structure and Function and Medical Terminology.
  • 4.0 GPA
  • Attended classes while working full time and completing program on time.
Indiana University Southeast New Albany, IN Expected in 05/2021 Healthcare Documentation Certificate : Natural Sciences - GPA :
  • Completed coursework in Healthcare Documentation, Physician Reimbursement and Medical Coding.
  • 4.0 GPA
  • Attended classes while working full time.
Northwest State Community College Archbold, OH Expected in 05/2008 Associate of Science : Human Services - GPA :
  • CPC/CPC-A Certification with AAPC, June 2020
Crystal Clinic Orthopedic Center - Medical Scribe
Akron, OH, 09/2013 - Current
  • Evaluated charts, documents and orders, and made timely corrections.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Verified final claim submissions by comparing account charges with documentation.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Documented and initiated tests, scan and other orders.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Checked patients in and out for appointments and collected co-payments.
  • Gathered, transcribed and typed medical information into charts.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Trained new staff on office procedures, insurance processes and medical terminology.
Sika Corporation - Customer Service Representative
Westborough, MA, 01/2017 - 04/2018
  • Greeted patrons,sold and collected tickets.
  • Responded to guest questions about current facility events and future offerings.
  • Served food and beverages with focus on quality items and superior service.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Answered patron questions about menu items, pricing and potential food allergy risks.
  • Monitored supply inventory and replenished at end of each day to prepare for next shift.
Ace Hardware - Assistant Manager
Arlington, MA, 09/2008 - 09/2013
  • Planned and prepared workflow schedules, PTO requests and coverage for other local locations.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding needs and addressed concerns.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Answered telephones to assist customers and resolve issues.

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Resume Overview

School Attended

  • Indiana University Southeast
  • Indiana University Southeast
  • Northwest State Community College

Job Titles Held:

  • Medical Scribe
  • Customer Service Representative
  • Assistant Manager


  • Coding Technology Certificate
  • Healthcare Documentation Certificate
  • Associate of Science

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