Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking, detail oriented, team worker and fast learner pre-dental student trying to gain experience in dental field , learn and yield the staff with my medical background the best way I can.

  • Records maintenance professional
  • Customer Service
  • Team-worker
  • Treatment planning
  • Patient Care Standards
  • Advising and educating patients
  • Supply Ordering
  • Detail-oriented
  • Medical terminology expert
  • Understands anesthesia coding
  • Adept multi-tasker
  • Hospital inpatient and outpatient records
  • Patient chart auditing ability
  • Patient history understanding
  • Documentation skills
  • Chart organization
  • Workflow understanding
  • Clinical Support
  • Insurance and collections procedures
  • Close attention to detail
  • Records management professional
  • Inpatient care
  • Document accuracy
  • Medical terminology
  • Customer satisfaction
  • Strategic decision-making
  • Medical consultations
  • Editing
  • Billing and collection procedures
Work History
Medical Scribe, to
Mass Eye And EarProvidence, RI,
  • Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Interacted with all necessary partners throughout establishment, including physicians, nursing staff, technicians and medical assistants.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Corrected grammar, spelling and syntax mistakes in medical records.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Translated medical jargon into correct terminology.
  • Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
  • Checked patient records to verify information accuracy.
  • Entered transcribed materials into electronic health records system.
  • Submitted orders for additional tests and examinations.
  • Attended training associated with role to improve skills and boost speed.
  • Processed paperwork such as discharges and transportation orders to coordinate patient movements.
Pharmacy Technician, to
AyaWaukegan, IL,
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Medical Clerk, to
DecypherCamp Pendleton, CA,
  • Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
  • Pulled patient charts for physicians to prepare physicians for appointments.
  • Maintained patient records in compliance with security regulations.
  • Located, retrieved, sent and scanned medical record data.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Stayed on top of all records requests and case management functions with open and clear communication.
  • Filed records for timely retrieval.
  • Conducted periodic inspections of files to verify correct placement, legibility and proper condition.
  • Communicated with doctors and insurance companies to resolve patient issues.
  • Accurately scanned, indexed and inputted documents into electronic health record system.
  • Processed records quickly to avoid delays and keep workflows running smoothly.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Used medical center hardware and software to produce required reports.
  • Copied medical records and performed various clerical tasks as required.
  • Collected and organized medical records and bills.
  • Used variety of indices, classification systems and storage retrieval systems to organize medical records.
  • Gathered information from clients regarding associated medical providers.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Assigned and stamped identification numbers and codes to index materials for filing.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Prepared personal injury, medical payment, uninsured and other claim types.
  • Shadowed and worked with professionals, performing various functions, including scanning, coding and releasing information to departments.
Sales Associate, to
Advance Auto PartsCanton, OH,
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked to build relationships with customers and built potential for additional sales.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Promoted and up-sold products and services to meet needs of customers.
  • Created and implemented sales strategies to successfully meet company targets.
  • Assisted call-in customers with questions and orders.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Input credit and debit card payments in POS system to complete purchases.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Demonstrated features, answered questions and offered solutions.
Dental Assistant: Dental Assisting, Expected in
UT Health San Antonio School of Dentistry - San Antonio, TX,
CPR Certification: Medical, Expected in
Red Cross - Fort Worth, TX,
Bachelor of Science: Biology, Expected in 12/2021
The University of Texas At Arlington - Arlington, TX
Medical Assistant : Medical Assisting, Expected in
Medical Career Training - Bedford, Tx,

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Resume Overview

School Attended

  • UT Health San Antonio School of Dentistry
  • Red Cross
  • The University of Texas At Arlington
  • Medical Career Training

Job Titles Held:

  • Medical Scribe
  • Pharmacy Technician
  • Medical Clerk
  • Sales Associate


  • Dental Assistant
  • CPR Certification
  • Bachelor of Science
  • Medical Assistant

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